Fortinet FortiGate 2601F-DC 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-FD261-211-02-12)

SKU: FC-10-FD261-211-02-12

Original price was: CAD$13,393.39.Current price is: CAD$10,686.22.

Save:20%You save CAD$1915.66
FC-10-FD261-211-02-12 is a 1-year 4-Hour Hardware Delivery Priority RMA add-on for the FortiGate 2601F-DC — available to FortiCare Premium and Elite subscribers — that commits Fortinet to courier a replacement unit to your door within four hours of a confirmed hardware failure.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

Running a FortiGate 2601F-DC in a data center or high-availability environment means downtime is measured in dollars per minute. The FC-10-FD261-211-02-12 eliminates the guesswork about hardware replacement timelines: Fortinet commits to courier a working replacement appliance to your door within four hours of a confirmed hardware fault. This 1-year add-on subscription requires an active FortiCare Premium or Elite contract on the same device.

What the 4-Hour Hardware Delivery Priority RMA Covers

Standard hardware replacement (Return & Replace under FortiCare Essential) means shipping a failed unit back and waiting for a replacement to ship. Advanced Replacement under Premium and Elite is faster, but delivery timing depends on depot logistics. The 4-Hour Hardware Delivery service changes the SLA entirely: Fortinet dispatches a replacement from a regional depot with a courier commitment to arrive within four hours of fault confirmation. For a high-throughput firewall like the 2601F-DC handling core network traffic, that difference is significant.

Support Level Comparison

The FC-10-FD261-211-02-12 is an add-on to FortiCare Premium or Elite. Here is how the three base FortiCare tiers compare before this RMA upgrade is applied:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This Service

The 4-Hour Hardware Delivery Priority RMA is designed for organizations where the FortiGate 2601F-DC sits in a critical path — core data center perimeter, high-capacity SD-WAN hub, or carrier-grade edge. If your recovery time objective (RTO) is under four hours for the firewall itself, this add-on is how you meet it contractually. It is commonly purchased alongside FortiCare Premium by large enterprises, co-location providers, and service providers that cannot afford a same-day-or-next-day parts window.

Activation and Delivery

After purchase, DataCenter360.ca sends the license key electronically within 0–1 business days. Activation is completed through the Fortinet Support portal at support.fortinet.com by registering the key against the target FortiGate 2601F-DC serial number. The 4-Hour Hardware Delivery SLA becomes effective on the registered start date and runs for 12 months from activation. The service is device-specific and non-transferable.

One Service vs. a Full Bundle

If your FortiGate 2601F-DC is not yet on a FortiCare Premium contract, adding RMA Priority alone is not sufficient — Priority RMA is an add-on, not a standalone support tier. Consider pairing this SKU with an active FortiCare Premium (FC-10-FD261-247-02-12) for the 2601F-DC. The 3-year and 5-year terms of the Priority RMA service (FC-10-FD261-211-02-36 and FC-10-FD261-211-02-60) are available at a lower per-year cost for organizations planning a longer service horizon.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner stocking FortiGate 2601F-DC support contracts. License keys are delivered electronically worldwide — no shipping, no customs. Orders placed during business hours typically dispatch within hours. Need a volume quote or a multi-year bundle? Contact us via the Request a Quote form and we will put together the pricing.

Does the 4-Hour Hardware Delivery Priority RMA replace my FortiCare Premium or Elite contract?
No. This is a supplemental add-on. The FortiGate 2601F-DC must already have an active FortiCare Premium or Elite subscription. The Priority RMA service upgrades the hardware replacement SLA from standard Advanced Replacement to a 4-hour courier delivery commitment on top of the existing support contract.

What does “4-Hour Hardware Delivery” mean in practice?
Once Fortinet’s TAC confirms a hardware fault on the 2601F-DC, a replacement unit is dispatched from a regional depot with a courier commitment to arrive at the registered site within four hours. This requires that the site is within range of a qualifying Fortinet depot; Fortinet maintains 200+ in-country depots globally to support this SLA.

Is this service available worldwide?
The license is sold and delivered worldwide electronically. The 4-hour hardware delivery SLA availability at your specific location depends on proximity to a Fortinet regional depot. Fortinet covers the majority of enterprise markets, but it is worth confirming your site address qualifies before purchase — contact DataCenter360.ca for confirmation.

What is the difference between the -210-, -211-, and -212- RMA service codes?
The -210- code is Next Calendar Day Delivery Priority RMA (replacement unit arrives the next business day). The -211- code is this product: 4-Hour Hardware Delivery (courier within four hours). The -212- code adds on-site technician dispatch along with the 4-hour hardware delivery. Each tier increases response speed and cost; the right choice depends on your RTO requirements and budget.

Can I purchase multiple years and still use DataCenter360.ca for renewal?
Yes. The 3-year (FC-10-FD261-211-02-36) and 5-year (FC-10-FD261-211-02-60) terms are available directly from DataCenter360.ca and offer a lower effective annual cost compared to renewing a 1-year term repeatedly. At renewal time, DataCenter360.ca can quote the next term and ensure there is no gap in coverage on the FortiGate 2601F-DC.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2601F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD261-211-02-12

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections