Fortinet FortiGate 2601F-DC Priority RMA Service, 5-Year (FC-10-FD261-210-02-60)

When a FortiGate 2601F-DC fails in a live data center, every hour without a working unit carries real operational cost. The FC-10-FD261-210-02-60 Priority RMA service guarantees Fortinet ships a replacement appliance by the next calendar day after a confirmed failure is reported, keeping downtime measured in hours rather than days.

What This Service Covers

This is a 5-year Priority RMA (Next Calendar Day Delivery) subscription for the FortiGate 2601F-DC. It is an add-on service that extends the hardware replacement speed of an active FortiCare Premium or FortiCare Elite contract. Once registered, a hardware failure on a covered appliance triggers an advance replacement shipment the next calendar day, without waiting for the failed unit to be returned first.

Priority RMA sits within the FortiCare support framework. Here is how it compares across the three FortiCare support tiers:

Who Needs Priority RMA on a 2601F-DC

The FortiGate 2601F-DC is a data center-class firewall handling high-throughput traffic at the network perimeter or in east-west segmentation roles. Organizations operating this platform have limited tolerance for extended hardware outages. Priority RMA is a practical fit for:

• Managed service providers running multiple tenants behind a single 2601F-DC chassis
• Financial institutions and regulated enterprises with strict recovery time requirements
• Colocation operators who cannot afford a multi-day replacement queue
• Large enterprise security teams that run 2601F-DC units in HA pairs and need to restore redundancy quickly after a failover

Even in an active-passive HA pair, a failed passive unit becomes a single point of failure. Priority RMA ensures the passive comes back online the next day rather than sitting degraded until a standard return process completes.

Activation and Delivery

This product is an electronic service subscription. After purchase, Fortinet delivers the license file by email, and you register it in FortiCare under the appliance serial number. There is no physical shipment at time of purchase. The 5-year term begins on the registration date. Because Priority RMA requires FortiCare Premium or Elite as the base contract, coordinate registration of both contracts under the same serial number at the same time to avoid any coverage gap.

Choosing the Right Term

The same Priority RMA service is available in 1-year (FC-10-FD261-210-02-12) and 3-year (FC-10-FD261-210-02-36) terms. The 5-year term offered here locks in current pricing for the full typical operating life of data center hardware, which commonly runs five to seven years before planned refresh. Shorter terms work when the hardware refresh window is uncertain or the base FortiCare contract length needs to be matched first.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner sourcing FortiCare services through official Fortinet distribution. License files are Fortinet-generated and immediately registerable. Electronic delivery completes within 0 to 1 business days of order confirmation. For volume purchases or a formal quote on multi-year coverage, contact us before placing the order to discuss pricing options.