Fortinet FortiGate 31G Managed FortiGate Service (NOC), 1-Year (FC-10-GT31G-660-02-12)

The hard part of owning a FortiGate 31G is rarely the install, it is the steady drip of changes afterward: a VPN for a new contractor, a policy tweak after an audit, a routing fix when a circuit moves. The FortiGate 31G 1-Year Managed FortiGate Service (FC-10-GT31G-660-02-12) hands that ongoing work to Fortinet’s network operations center, whose engineers handle device setup and manage network and policy changes around the clock. It is a managed service sold as a subscription, with no hardware and electronic delivery to any country.

What this service covers

The Managed FortiGate Service puts Fortinet’s NOC to work on your 31G so your own team is not the one keeping it running day to day:

• Device setup and onboarding: NOC engineers bring the firewall into a managed state, set a baseline configuration, and confirm it is reporting correctly.
• Network change management: routing, interfaces, VPN, and connectivity changes go through a controlled request process handled by Fortinet staff rather than ad hoc edits.
• Policy change management: firewall rules and security policy are adjusted on your behalf, with each change documented so there is a clear record of what changed and when.
• 24×7 availability: the service is staffed around the clock, so a change or an issue at an odd hour does not wait for the next business day.

Who needs it

This subscription suits an organization that owns a FortiGate 31G but has no network engineer to keep it tuned: a small business, a branch of a larger company, or a remotely managed site where dispatching someone is impractical. It also helps a stretched internal team that would rather have Fortinet experts own the routine config and policy work so its own hours go to other projects.

Activation and delivery

The entitlement is issued electronically and registered to a specific FortiGate 31G by serial number. Onboarding with the NOC begins once the service is provisioned, and the one-year coverage window runs from activation. Nothing ships, and the firewall needs to be in service so the NOC can reach and manage it.

Operations, not a security subscription

The Managed FortiGate Service covers how the 31G is run and changed, not the FortiGuard threat intelligence that blocks attacks. Intrusion prevention, antivirus, and web filtering come from the UTP or Enterprise subscription, and most managed sites run one of those alongside this service so the NOC has full protection to operate. Pairing the two gives you a device that is both managed and actively defended.

Choosing the 1-year term

A one-year term is the natural way to try the managed model. It spans a full cycle of seasonal changes and audits and shows you how much routine work the NOC actually lifts off your plate before you commit further. If the service earns its keep, the three- and five-year terms hold the same coverage at a lower yearly cost.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and we provision this managed service electronically for customers in any country. If you want to know exactly what the NOC will and will not touch on your 31G, ask us first and we will walk through the scope so expectations are clear from day one.