Fortinet FortiGate 400E-BYPASS FortiCare Premium to Elite Upgrade, 3-Year (FC-10-F4HBE-204-02-36)

The FortiGate 400E-BYPASS runs FortiGuard security inline, using bypass interfaces that keep traffic flowing even during power cycles or software events. If your FortiCare Premium contract is current on this appliance, FC-10-F4HBE-204-02-36 upgrades that entitlement to Elite tier for a further three years, without purchasing a full replacement subscription.

What this upgrade adds

FortiCare Elite builds on Premium by introducing two capabilities that matter most for operations teams in regulated environments:

• Extended Lifecycle Support (LTS): Stay on a firmware branch past its standard end-of-engineering-support date. This is critical when change-control windows are infrequent or compliance frameworks require firmware certification before a version can be deployed.
• Elite monitoring portal: Access to Fortinet’s proactive support telemetry and alerting infrastructure, giving your team and Fortinet’s support engineers shared visibility into appliance health before an issue escalates.

The 24×7 critical-issue response, telephone support, and hardware replacement coverage already included in FortiCare Premium carry forward unchanged under the Elite upgrade.

Prerequisite: active FortiCare Premium required

FC-10-F4HBE-204-02-36 is an upgrade license, not a standalone subscription. An active FortiCare Premium contract (FC-10-F4HBE-247-02-XX) must be registered to the same 400E-BYPASS serial number before this upgrade can be applied. Attempting to activate without a current Premium entitlement will produce an error in the Fortinet support portal. Contact DataCenter360.ca to confirm your entitlement status before ordering if you are unsure.

Who needs this

Security teams in financial services, healthcare, and government typically face strict requirements around firmware versioning and cannot always move to the latest release on Fortinet’s standard schedule. The Elite tier’s LTS provision accommodates that constraint directly. Organizations running the 400E-BYPASS in transparent or fail-open topologies also benefit from the Elite monitoring portal’s visibility, since those deployments are often invisible to standard management dashboards and rely on Fortinet-side telemetry for early fault detection.

Activation and delivery

After purchase, DataCenter360.ca delivers the license key electronically within 0–1 business days. Activation is completed through Fortinet’s support portal at support.fortinet.com: navigate to your asset, select the 400E-BYPASS by serial number, and apply the upgrade contract. The Elite benefits take effect immediately once the upgrade is registered.

Upgrade vs a full subscription bundle

If the 400E-BYPASS is approaching its renewal date without an active subscription, it may be more practical to move to a UTP bundle (FC-10-F4HBE-950-02-12) or Enterprise bundle (FC-10-F4HBE-809-02-12), which include FortiCare Premium alongside FortiGuard threat-intelligence services in a single contract. This upgrade (FC-10-F4HBE-204-02-36) applies specifically when Premium is already current and the requirement is to add Elite-tier benefits on top of that existing coverage.

Buying from DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner status and sources all subscription licenses directly through Fortinet’s authorized distribution chain. Every license is tied to your serial number and backed by our licensing team, who can assist with entitlement verification, term alignment, and multi-unit orders. Delivery is electronic with no minimum order size and no shipping delay.