Fortinet FortiGate 400E-BYPASS FortiCare Premium to Elite Upgrade, 5-Year (FC-10-F4HBE-204-02-60)

When a FortiGate 400E-BYPASS already has FortiCare Premium active, FC-10-F4HBE-204-02-60 moves that contract to Elite for five years without replacing the existing support agreement. For deployments expected to stay in place well beyond the initial planning window, the 5-year upgrade term removes recurring renewal tasks and locks in 15-minute P1 response at the Elite level for an extended horizon. Active FortiCare Premium on the same unit is required before applying this upgrade.

What the Elite Upgrade Adds

Applying FC-10-F4HBE-204-02-60 activates three Elite-specific entitlements on top of Premium:

• 15-minute critical-issue (P1) response. Premium’s 1-hour SLA drops to 15 minutes — directly relevant for inline hardware where a P1 event stops traffic through the bypass segment.
• Extended Long-Term Support (LTS) access. Lets you remain on designated Fortinet LTS firmware builds beyond their standard support windows, reducing forced upgrade cycles for stable production infrastructure.
• FortiCare Elite monitoring portal. Dedicated interface for proactive hardware health alerts, contract tracking, and fleet-wide asset visibility.

All Premium entitlements carry forward: hardware RMA, telephone TAC access, Priority RMA add-on eligibility, and firmware download access remain active and unchanged.

Who Buys This

Teams with active FortiCare Premium on a FortiGate 400E-BYPASS considering a long-horizon upgrade rather than annual or 3-year increments. Common use cases include data-centre inline segments with long planned lifespans, infrastructure under compliance frameworks that require a documented 15-minute SLA, or organizations consolidating multi-year Fortinet contracts ahead of an audit.

Activation and Delivery

After purchase, DataCenter360.ca delivers the key electronically, typically same business day. Register it in the Fortinet Support Portal under the 400E-BYPASS serial number aligned to the existing Premium contract. Fortinet updates the entitlement in place. No geographic restriction; keys deliver to any country.

Upgrade vs. Standalone Elite or Bundle

This SKU is an upgrade path for organizations already on Premium. If the current contract has lapsed, or if FortiGuard threat intelligence is also needed, standalone Elite (FC-10-F4HBE-284-02-60) or a UTP/Enterprise bundle subscription is a simpler starting point than applying an upgrade to a lapsed or missing Premium contract.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. A 5-year upgrade is a meaningful multi-year commitment: if you want to confirm co-term alignment between this upgrade and the existing Premium contract on the same 400E-BYPASS before ordering, reach out and we will verify the details with Fortinet first. Same-day electronic delivery on all FortiCare subscriptions.