Fortinet FortiGate 400F FortiCare Elite Support, 3-Year (FC-10-0400F-284-02-36)

The FortiGate 400F fits well into campus edge and distributed-enterprise networks that need hardware-accelerated NGFW throughput with dedicated security processing. FC-10-0400F-284-02-36 adds three years of FortiCare Elite Support, covering the appliance from a support standpoint across a term that aligns with most three-year deployment and capital-refresh cycles.

What FortiCare Elite covers

This product delivers the Elite tier of Fortinet’s FortiCare support program. The table below compares Elite against Essential and Premium so you can confirm which tier fits your operational requirements:

For most FortiGate 400F deployments, the two Elite differentiators are next-business-day hardware replacement (versus standard, unpromised timelines under Essential and Premium) and Extended Lifecycle Support, which allows the team to remain on a certified firmware branch longer than the standard end-of-engineering-support date.

Who orders the 3-year term

Three years aligns naturally with many organizations’ capital equipment cycles and software licensing contracts. Security architects who finalize their FortiGate support agreements at the time of hardware purchase typically choose 3-year terms because the planning horizon matches the expected deployment life without requiring a 5-year commitment on a technology that may change. Teams in finance, healthcare, and government that need LTS for compliance purposes also frequently settle on 3-year terms as a practical middle ground.

Activation and delivery

License delivery is electronic. DataCenter360.ca sends the activation key within 0–1 business days of order confirmation. To activate, log into support.fortinet.com, find the FortiGate 400F by serial number, and register the Elite contract. The entitlement activates immediately and Fortinet sends a contract summary to the account email.

Elite support vs a subscription bundle

FortiCare Elite covers hardware support and service continuity — it does not include FortiGuard security services (IPS, AV, web filter, and so on). Organizations that need both support coverage and active FortiGuard feeds in a single contract should look at the UTP bundle (FC-10-0400F-950-02-12) or Enterprise bundle (FC-10-0400F-809-02-12), both of which include FortiCare Premium. This Elite subscription is the right fit when FortiGuard services are purchased separately or are already active on the appliance.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and purchases all subscription licenses through official Fortinet distribution. Licenses ship directly to your Fortinet account — no gray-market risk, no resale of transferred entitlements. Our team can handle co-term alignment if you are consolidating multiple FortiGate contracts onto a single renewal date, and can provide multi-unit quotes for deployments across several sites.