Fortinet FortiGate 400F FortiCare Elite Support, 5-Year (FC-10-0400F-284-02-60)

Five years of FortiCare Elite on the FortiGate 400F means your next two hardware refresh cycles happen with Extended Lifecycle Support and Elite monitoring already in place. FC-10-0400F-284-02-60 is a single purchase that covers the 400F’s support requirements across a planning horizon that matches most mid-market enterprise deployment contracts, reducing the operational overhead of annual renewal tracking on a production firewall.

What FortiCare Elite covers

This product is the Elite tier of Fortinet’s FortiCare support program. The table below summarizes how Elite compares to the other FortiCare tiers available for FortiGate hardware:

On the FortiGate 400F, the upgrade from Standard RMA to next-business-day replacement and the addition of Extended LTS are the two Elite benefits that most operations teams cite as the reason for choosing this tier over Premium.

Who buys a 5-year Elite subscription

Organizations that treat their FortiGate 400F as a fixed infrastructure component — rather than a device to be rotated at each budget cycle — benefit most from a 5-year term. Regulated industries including finance, healthcare, and critical infrastructure often require a stable firmware branch for extended periods after certification. The LTS entitlement in Elite addresses that directly. IT teams managing multiple sites also appreciate that a 5-year contract eliminates the annual renewal touchpoint, freeing time for higher-priority work.

Activation and delivery

After purchase, DataCenter360.ca delivers the license key electronically within 0–1 business days. Activation is straightforward: log into support.fortinet.com, locate the 400F by serial number, and apply the Elite support contract. The full 5-year entitlement takes effect immediately. Fortinet sends a confirmation to the registered email on the account.

Elite support vs a subscription bundle

FortiCare Elite covers support and service continuity — it does not include FortiGuard security services such as IPS signatures, antivirus updates, or web filtering. For FortiGate deployments that require both support coverage and active threat-intelligence feeds, a UTP bundle (FC-10-0400F-950-02-12) or Enterprise bundle (FC-10-0400F-809-02-12) combines FortiCare Premium with FortiGuard services in a single contract. FC-10-0400F-284-02-60 is the right choice when FortiGuard services are already covered separately or when the requirement is specifically Elite-tier support without bundling additional services.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and sources all subscription licenses through the official Fortinet distribution channel. Licenses are registered directly to your 400F serial number, with no gray-market risk. Our team handles multi-unit orders, term alignment, and co-term consolidation for organizations managing more than one device. Delivery is electronic and same-session for most orders.