Original price was: CAD$5,480.89.CAD$4,373.05Current price is: CAD$4,373.05.
Some sites have the firewall but not the on-call technician to swap it. For the FortiGate 401F, the 4-Hour On-Site Priority RMA (FC-10-0401F-212-02-12) closes that gap for one year, pairing a four-hour hardware delivery with a Fortinet engineer who racks and cables the replacement.
Priority RMA add-on services upgrade the standard replacement that comes with a FortiCare Premium or Elite contract, and this is the top option. Once Fortinet confirms the exchange, a courier delivers a replacement 401F on site within four hours, and a Fortinet engineer arrives separately to rack and cable the appliance. The engineer will also leave with the defective unit when you ask. Coverage runs one year and includes weekends and holidays.
This service fits sites with no on-site technical staff, remote branches, and facilities where racking a firewall would otherwise mean dispatching your own engineer. If nobody at the location can install a replacement, the on-site engineer option keeps recovery hands-off.
Priority RMA is an add-on, not a standalone contract. It requires an active FortiCare Premium or Elite support contract on the 401F, since FortiCare Essential is not eligible for add-on RMA. Your FortiCare tier sets the support response times and the base replacement type, and this add-on accelerates how fast the replacement reaches you.
| RMA & support element | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
See the FortiGate 401F hardware and licensing options page for FortiCare Premium and Elite contracts priced for the 401F.
Priority RMA is registered electronically. After purchase you receive a FortiCare registration to apply against the 401F serial in the FortiCloud and FortiCare portal, alongside the device support contract. Nothing physical ships to start the service, so DataCenter360.ca provides it worldwide. Country-level RMA logistics vary, so confirm delivery availability for your location on the Fortinet service-availability page.
DataCenter360.ca provisions this one-year on-site RMA as a genuine Fortinet contract for your 401F and sends the registration by email quickly after checkout. Planning further ahead, we also carry the three-year and five-year on-site RMA terms.
A courier delivers the replacement 401F within four hours, then a separate Fortinet engineer racks and cables it. If you ask, the engineer also takes the failed unit away.
Yes. Priority RMA is an add-on to an active FortiCare Premium or Elite contract on the 401F. Essential contracts are not eligible for add-on RMA.
Yes. Priority RMA options, including four-hour on-site delivery, cover weekends and holidays, unlike standard next-business-day replacement.
Only the FortiGate 401F. The contract is bound to the 401F serial number in FortiCare.
The service is registered electronically and sold worldwide, but four-hour on-site logistics depend on your location. Check the Fortinet service-availability page before you rely on it.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-401F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-0401F-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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