Fortinet FortiGate 401F FortiCare Premium Support, 3-Year (FC-10-0401F-247-02-36)

SKU: FC-10-0401F-247-02-36

Original price was: CAD$15,115.18.Current price is: CAD$11,933.04.

Save:21%You save CAD$2226.44
FortiGate 401F 3-Year FortiCare Premium (FC-10-0401F-247-02-36) locks in 24×7 support, 1-hour critical-issue response, and Next-Business-Day hardware replacement for three years on the FortiGate-401F. Worldwide e-delivery.
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Product description

A three-year FortiCare Premium subscription eliminates the overhead of annual renewal cycles and locks in support coverage through a single purchase. FC-10-0401F-247-02-36 gives the FortiGate-401F 36 months of 24×7 Fortinet engineer access, one-hour critical-issue response, Next-Business-Day hardware replacement, and uninterrupted access to firmware and the FortiCare portal. For teams that prefer predictable support budgets and want to avoid any risk of a coverage gap at renewal time, the three-year term makes planning simpler.

What FortiCare Premium Covers

This license places the FortiGate-401F at the Premium tier of FortiCare. The table below compares all three tiers so you can confirm Premium is the right fit before purchasing.

Feature Essential Premium Elite
Critical-issue response Business hours 1 hour, 24×7 15 minutes, 24×7
Telephone support Business hours 24×7 24×7
Hardware replacement (RMA) Next Business Day Next Business Day Same Day / 4-Hour
Priority RMA add-on
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Buys This

Network teams and MSPs managing FortiGate-401F units as long-term edge or branch firewalls are the primary buyers. Three-year coverage suits deployments where the hardware is expected to stay in production for at least that period. Finance and procurement teams also favor multi-year contracts because they can be expensed as a single line item rather than three separate renewals. Note: this service covers support only. FortiGuard threat intelligence requires a separate subscription or bundle.

Activation and Delivery

Fortinet fulfills this as an electronic license with no physical shipment. The key arrives by email within one business day. You activate it through the FortiGate’s FortiGuard registration page or the Fortinet Support Portal using the unit’s serial number. The full three-year term begins on the activation date.

Support Only vs. the Full Bundle

FortiCare Premium alone provides no threat intelligence. If your FortiGate-401F also needs IPS, AntiVirus, Web Filtering, and Application Control, consider the 3-year UTP or Enterprise bundle instead. Those bundles include Premium-level support plus the FortiGuard services in one SKU. Purchasing a bundle is typically more cost-effective than buying services separately and keeps everything co-termed to a single expiry date.

Buying from DataCenter360.ca

DataCenter360.ca sources Fortinet licenses directly as an authorized Select Partner, with e-delivery that bypasses any shipping delay. Three-year subscriptions are quoted and invoiced as a single line, which keeps the procurement process clean. For teams managing multiple FortiGate-401F units, consolidated orders for the same term simplify co-term alignment when renewal comes around three years from now.

What is included in the 3-Year FortiCare Premium for the FortiGate-401F?
FC-10-0401F-247-02-36 provides 36 months of 24×7 phone support, a one-hour response for priority-1 issues, Next-Business-Day hardware replacement, Priority RMA add-on eligibility, and access to firmware updates and the Fortinet Support Portal.
Can I use this alongside a separate FortiGuard subscription?
Yes. FortiCare Premium is a support service and does not conflict with separately purchased FortiGuard services. However, if you need both support and threat intelligence, a UTP or Enterprise bundle subscription is more cost-effective than purchasing them separately and keeps all entitlements co-termed.
Is it cheaper to buy a 3-year term than renewing annually for three years?
In most cases, yes. Fortinet multi-year terms carry a lower per-year cost than annual renewals. The 3-year term also eliminates renewal administration overhead and the risk of a coverage gap if a renewal is missed or delayed.
How do I activate this subscription?
After purchase, you receive the license key by email. Log into the Fortinet Support Portal (support.fortinet.com), register the key against your FortiGate-401F serial number, and the service activates immediately. The full 36-month term begins on activation. No reboot is required.
Is there an Elite option for the FortiGate-401F?
FortiCare Elite adds a 15-minute critical-issue response, same-day or 4-hour hardware replacement, and the Elite monitoring portal. If uptime requirements are extremely tight, Elite may be a better fit. Contact DataCenter360.ca to confirm Elite availability and pricing for the FortiGate-401F platform.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-0401F-247-02-36

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