Fortinet FortiGate 401F FortiCare Premium Support, 5-Year (FC-10-0401F-247-02-60)

SKU: FC-10-0401F-247-02-60

Original price was: CAD$25,191.96.Current price is: CAD$19,888.39.

Save:21%You save CAD$3710.74
FortiGate 401F 5-Year FortiCare Premium (FC-10-0401F-247-02-60) provides five years of 24×7 phone support, 1-hour critical-issue response, and Next-Business-Day hardware replacement on the FortiGate-401F. Delivered electronically worldwide.
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Product description

For infrastructure teams that want to set their FortiGate-401F support contract and not think about it again for years, the five-year FortiCare Premium term is the most efficient option. FC-10-0401F-247-02-60 locks in 60 months of 24×7 phone support, one-hour critical-issue response, and Next-Business-Day hardware replacement at the lowest effective annual rate of the three available terms. One purchase, one activation, no renewal reminders for five years.

What FortiCare Premium Covers

The table below places this Premium license in context against the Essential and Elite tiers, confirming the coverage level before you commit to the full five-year term.

Feature Essential Premium Elite
Critical-issue response Business hours 1 hour, 24×7 15 minutes, 24×7
Telephone support Business hours 24×7 24×7
Hardware replacement (RMA) Next Business Day Next Business Day Same Day / 4-Hour
Priority RMA add-on
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Buys This

Five-year coverage is the right choice when the FortiGate-401F is a stable, long-term fixture: branch offices with fixed hardware refresh cycles, SD-WAN deployments locked into multi-year capex programs, or MSPs who want to align support contracts with multi-year client service agreements. As with all FortiCare tiers, this is a support service only; FortiGuard threat intelligence requires a separate subscription or bundle.

Activation and Delivery

This is an electronic subscription with no hardware component. The license key arrives by email within one business day of purchase. Activate it through the Fortinet Support Portal or via the FortiGate unit’s FortiGuard registration interface using the appliance serial number. The five-year term starts on activation and runs continuously with no annual action required.

One Service vs. the Full Bundle

If your deployment also needs threat intelligence services for the full five years, a 5-year UTP or Enterprise bundle is worth comparing. UTP adds IPS, AntiVirus, Web Filtering, Application Control, and Anti-Malware alongside FortiCare Premium in a single SKU. Enterprise builds further with DNS, Video, and URL Filtering. Multi-year bundles are generally more cost-efficient than purchasing services separately, and they simplify co-term renewal to a single expiry date.

Buying from DataCenter360.ca

DataCenter360.ca processes five-year Fortinet subscriptions as straightforwardly as single-year orders — one invoice, electronic key delivered by email, same-day fulfillment. For organizations managing multiple FortiGate-401F units across sites, DataCenter360.ca can consolidate the order with co-terming arranged at purchase, so all units share the same renewal date three or five years from now.

What is covered in the 5-Year FortiCare Premium for the FortiGate-401F?
FC-10-0401F-247-02-60 provides 60 months of 24×7 Fortinet TAC access, a one-hour response for priority-1 issues, Next-Business-Day hardware replacement, Priority RMA add-on eligibility, and uninterrupted access to firmware updates and the FortiCare portal.
What if the FortiGate-401F hardware fails during the 5-year period?
FortiCare Premium includes Next-Business-Day hardware replacement throughout the full subscription term. Open a case with Fortinet TAC, and once the fault is confirmed, a replacement ships the next business day. Adding the Priority RMA service enables same-day or 4-hour replacement for deployments with tight uptime requirements.
Is a 5-year support contract transferable if the unit changes owners?
FortiCare subscriptions are registered to a device serial number and tied to the registered Fortinet account. Transfers to a new owner require a Fortinet-approved asset transfer process. Contact Fortinet support or DataCenter360.ca for the current transfer procedure.
How do I activate the 5-year subscription?
After receiving the license key by email, log into the Fortinet Support Portal (support.fortinet.com) and register the key to your FortiGate-401F serial number. The full 60-month term begins on that date. You can also register directly on the FortiGate under System > FortiGuard.
Why choose Premium over Elite for a 5-year term?
FortiCare Premium covers the needs of most enterprise deployments: 24×7 support, one-hour critical-issue response, and NBD hardware replacement. Elite adds 15-minute response and same-day hardware replacement, which matters most for near-zero-downtime environments. For standard production firewalls where NBD replacement is acceptable, Premium is the practical choice at a lower cost than Elite.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-0401F-247-02-60

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