Fortinet FortiGate 40F-3G4G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-F40FG-211-02-12)

Some teams aren’t ready to commit to three or five years of Priority RMA upfront. FC-10-F40FG-211-02-12 gives you one year of 4-hour hardware replacement coverage on the FortiGate 40F-3G4G, so you can evaluate how often the service gets used and whether the 4-hour response window delivers enough value to justify renewal at a longer term. If a hardware defect is confirmed by Fortinet TAC, a replacement ships within four business hours — no waiting for next-day logistics.

What the Service Covers

This is a Priority RMA add-on — it does not replace your FortiCare contract but extends its hardware replacement speed. You must have FortiCare Premium or Elite active on the same unit. The add-on upgrades delivery from “return and replace” (mail your defective unit, receive a replacement later) to advanced replacement: the new hardware ships before you return the failed one. Activation is electronic and typically available within 0–1 business days after order.

FortiCare Tier Comparison

Priority RMA is only available at the Premium and Elite tiers. Here is how the three FortiCare levels compare on hardware coverage and critical response times:

Who This Is For

A 1-year term makes sense for a few different situations: new deployments where hardware reliability is still being assessed, sites that renewed FortiCare on a 1-year cycle and want to match the Priority RMA term exactly, or organizations testing the service before locking into a 3- or 5-year commitment. It also works as a short-term bridge if a longer-term subscription expired and the device isn’t due for replacement for another year.

Activation and Delivery

After purchase, DataCenter360.ca delivers the license key electronically (0–1 business days). You register it in the Fortinet Support Portal tied to the FortiGate 40F-3G4G serial number. When a failure occurs, open a TAC case — the 4-hour shipment clock begins after TAC confirms the hardware defect. Having the serial number and contract ID on hand speeds up the initial diagnostic call.

One Service vs. the Full Bundle

Priority RMA improves hardware recovery speed, not threat protection. If the device doesn’t have active FortiGuard services, consider adding UTP or Enterprise bundle coverage at the same time. The combination of fast RMA and continuous security updates covers both the hardware reliability and threat detection angles. DataCenter360.ca can help you structure both in a single order.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized MSSP serving Canadian businesses. We carry the full range of FortiGate 40F-3G4G subscriptions and can help confirm that FC-10-F40FG-211-02-12 is compatible with your existing FortiCare contract before you place an order. Questions? Reach out directly — most license orders process and activate the same business day.