Fortinet FortiGate 40F-3G4G FortiCare Elite, 3-Year (FC-10-F40FG-284-02-36)

Three years is the standard refresh cycle for most firewall deployments, and the FC-10-F40FG-284-02-36 aligns FortiCare Elite coverage on the FortiGate 40F-3G4G to match. Across that period the appliance has a 15-minute P1 SLA, next-business-day hardware replacement for the full unit including the embedded LTE modem, and access to the Elite monitoring portal, without needing annual renewals or SLA renegotiations mid-deployment.

What FortiCare Elite Covers on the FG-40F-3G4G

FortiCare Elite is Fortinet’s top-tier support contract. For the FortiGate 40F-3G4G, the 3-year subscription provides:

• 24×7 telephone and web access to Fortinet TAC
• 15-minute Priority 1 response for service-down incidents
• Next-business-day hardware replacement on confirmed failures (full unit, including the LTE modem)
• Priority RMA add-on eligibility for faster physical exchange
• Firmware updates, security advisories, and portal access
• Elite monitoring portal with proactive appliance health visibility
• Extended LTS firmware track for stable, long-supported OS builds

The table compares the three FortiCare tiers available for the FG-40F-3G4G:

Who This Subscription Suits

A 3-year Elite subscription is a common choice for IT teams that commit hardware and support at the same time. The FG-40F-3G4G is typically deployed at remote sites with limited on-site technical capacity, so having top-tier support already in place for three years removes one variable during incidents. Businesses with compliance or uptime SLA obligations also benefit from locking in the 15-minute P1 commitment for the full contract period.

Activation and Delivery

DataCenter360.ca delivers the license key electronically in 0 to 1 business days. Activate through the Fortinet Support Portal (support.fortinet.com) against the FG-40F-3G4G serial number. No hardware change or reboot is required after activation.

Elite Support vs. Bundle Subscriptions

FortiCare Elite covers support entitlements only. Fortinet subscription bundles (UTP, ATP, Enterprise) include FortiCare Premium bundled with FortiGuard security services, not Elite. If both security services and Elite-tier TAC are needed, the two are ordered separately: a FortiGuard bundle for the security feeds, and this Elite contract for the top-tier SLA. FortiCloud (FC-10-F40FG-131-02-36) is available as an additional subscription if centralized cloud logging and management are also required.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with authorized access to the full FortiGate 40F-3G4G service catalog. We deliver FortiCare keys electronically to customers in Canada and worldwide. Multi-unit or multi-site orders for the FG-40F-3G4G are welcome, and we can quote in both CAD and USD.