Fortinet FortiGate 40F-3G4G FortiCare Elite, 5-Year (FC-10-F40FG-284-02-60)

The FortiGate 40F-3G4G is purpose-built for deployments where a wired WAN connection is not available or not reliable: kiosks, mobile sites, and remote locations running entirely over the embedded LTE modem. When that modem fails, the site loses all connectivity. The FC-10-F40FG-284-02-60 covers 5 years of FortiCare Elite support, putting Fortinet’s fastest P1 SLA and a confirmed hardware replacement path in place for the full deployment lifecycle.

What FortiCare Elite Includes for the FG-40F-3G4G

FortiCare Elite is Fortinet’s top-tier hardware and software support contract. For the FortiGate 40F-3G4G, the 5-year subscription provides:

• 24×7 telephone and web access to Fortinet TAC engineers
• 15-minute response for Priority 1 (service-down) incidents
• Next-business-day hardware replacement on confirmed failures, covering the full unit including the embedded LTE modem
• Priority RMA add-on eligibility for same-day or 4-hour physical exchange
• Firmware updates, security advisories, and full portal access
• Elite monitoring portal with proactive appliance health telemetry
• Extended LTS firmware track for OS stability over long deployment cycles

The table below shows where Elite sits in the FortiCare lineup for the FG-40F-3G4G:

Who Buys a 5-Year FortiCare Elite

A 5-year term on Elite support makes sense when the FortiGate 40F-3G4G is a fixed infrastructure deployment with a known lifecycle. Mobile kiosks, outdoor retail units, and OT-adjacent edge nodes are common examples: the appliance is physically static for years, the LTE modem is the sole WAN link, and the support contract should match the hardware’s expected service window. Locking in 5 years also fixes the support cost and eliminates annual renewal overhead.

Activation and Delivery

DataCenter360.ca delivers the license key electronically, typically within 0 to 1 business days of order confirmation. Registration is through the Fortinet Support Portal (support.fortinet.com) against the FortiGate 40F-3G4G serial number. The appliance does not need to be rebooted or reconfigured after activation.

Elite Support vs. Bundle Subscriptions

FortiCare Elite is a support-only contract. It covers TAC, hardware replacement, firmware, and the Elite portal, but does not include FortiGuard security subscription services such as IPS, AV, or URL filtering. If the FG-40F-3G4G needs both security feeds and Elite support, a FortiGuard bundle subscription is purchased alongside this Elite contract. Note that Fortinet subscription bundles (UTP, ATP, Enterprise) include FortiCare Premium, not Elite, so Elite must be added separately. FortiCloud (FC-10-F40FG-131-02-60) is also available for centralized cloud logging and management.

Buying from DataCenter360.ca

Five-year service terms are a meaningful commitment. DataCenter360.ca is a Fortinet Select Partner with direct access to the full FortiGate 40F-3G4G service catalog. We fulfil worldwide and can invoice in CAD or USD. If the deployment covers multiple FG-40F-3G4G units at different sites, we can provide a consolidated quote before you order.