Fortinet FortiGate 50E FortiCare Premium, 1-Year (FC-10-0050E-247-02-12)

If your organization still runs the FortiGate 50E and needs to keep the hardware under active Fortinet support, FC-10-0050E-247-02-12 renews FortiCare Premium for one year. It gives your team phone access to Fortinet TAC and a 2-hour response window on critical cases, keeping the aging appliance covered while a migration to a current-generation model is planned.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier hardware and software support plan. It includes telephone access to Fortinet TAC engineers, a 2-hour response SLA for Severity-1 issues, next-business-day hardware replacement, and full access to firmware updates and the Fortinet support portal. This subscription applies only to the FortiGate 50E (license prefix 0050E) and does not transfer to other models.

FortiCare Tier Comparison

The table below shows where FortiCare Premium sits relative to the other tiers for FortiGate-family devices:

Who Needs This

This SKU is for network teams running FortiGate 50E units at branch offices or small headquarters where a hardware replacement cycle has been deferred. Keeping FortiCare Premium active means Fortinet TAC can process firmware exception requests, hardware swap cases, and configuration-level support tickets. The FortiGate 50E is an older-generation appliance; organizations planning a migration to the current 50G or 60F series will find it useful to keep support active on the legacy unit throughout the transition period to avoid a gap in Fortinet’s case-handling SLA.

Activation and Delivery

FC-10-0050E-247-02-12 is a software license delivered by email. After your order is processed, you register the key in the Fortinet Support portal under your FortiGate 50E serial number. Activation is immediate once the key is registered. No physical delivery is required, and this license is available to customers worldwide.

FortiCare Premium vs. Adding a Bundle

FortiCare Premium covers hardware support, TAC access, and firmware updates. It does not activate FortiGuard security services such as IPS, web filtering, or antivirus. If you want both support coverage and FortiGuard threat services together, look at the UTP subscription bundle for the FortiGate 50E, which includes FortiCare Premium plus FortiGuard components in a single annual fee.

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiCare renewal licenses for current and legacy Fortinet hardware including the FortiGate 50E series. As a Fortinet Select Partner and MSSP, all licenses are registered through official Fortinet partner channels. You receive your activation key by email and apply it directly in the Fortinet Support portal. Purchases are fulfilled worldwide with no shipping delays.