Fortinet FortiGate 600E 4-Hour Onsite Engineer Priority RMA, 1-Year (FC-10-F6H0E-212-02-12)

SKU: FC-10-F6H0E-212-02-12

Original price was: USD$2,999.92.Current price is: USD$2,393.55.

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Fortinet FortiGate 600E 4-Hour Hardware Delivery plus Onsite Engineer Priority RMA, 1-year subscription (FC-10-F6H0E-212-02-12). Four-hour advance replacement with a Fortinet engineer dispatched to install it, in covered areas. Requires FortiCare Premium or Elite. License only, delivered electronically worldwide.
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Product description

FC-10-F6H0E-212-02-12 is the 1-year 4-Hour Hardware Delivery with Onsite Engineer Priority RMA for the Fortinet FortiGate 600E. On an approved return it delivers a replacement appliance within four hours and sends a Fortinet engineer to install it, in covered metro areas. It is the top recovery tier for a 600E and requires an active FortiCare Premium or Elite contract on the device.

What this service covers

The 4-Hour Hardware plus Onsite Engineer option is the fastest recovery path for a FortiGate 600E. On an approved RMA, a replacement appliance is delivered within four hours in covered metro areas, and a Fortinet field engineer is dispatched to rack, cable, and bring the unit back online. It suits sites where nobody on staff can swap a firewall quickly, or where a four-hour outage on the perimeter is not acceptable.

Priority RMA options for the FortiGate 600E

This product is the 4-Hour + Onsite option (marked ★). The table compares the advance-replacement upgrades available for the 600E so you can match the SLA to your uptime and compliance needs.

Priority RMA option Next-Day 4-Hour Delivery 4-Hour + Onsite ★ Secure RMA
Advance replacement dispatch Next calendar day Within 4 hours Within 4 hours Standard FortiCare RMA
Fortinet engineer dispatched on-site
Keep the failed appliance and its storage media
Requires active FortiCare Premium or Elite
Availability Worldwide Covered metro areas Covered metro areas Worldwide

Who needs it

Branch, campus, and edge sites running the 600E without hands-on network staff, and any location where the firewall is a single point of failure. If a replacement box on the loading dock is not enough, the onsite engineer gets it installed and passing traffic. This listing covers a one year term, so the faster replacement SLA stays in force for the full contract period.

Activation and delivery

This is a service subscription, not shippable hardware. After checkout you receive a registration code by email, which you apply to the FortiGate 600E serial number in the FortiCare support portal. Once registered, the 4-hour + onsite priority rma SLA is active on the device for the full 1-year term. Delivery is electronic and worldwide, so the license reaches you the same day the order clears, wherever the 600E is deployed.

How it works with your FortiCare contract

This Priority RMA is an add-on and requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 600E. Essential-level support cannot carry it, because advance replacement starts at the Premium tier. Buy or renew FortiCare for the device alongside this SLA, and match the terms so both expire together. If data-retention rules also apply, add Secure RMA so the failed unit never leaves your site.

Buying from DataCenter360.ca

Start with the one-year 4-Hour plus Onsite SLA to trial the fastest 600E recovery tier, then renew as needed. DataCenter360.ca is a Fortinet Select Partner; we register the license to genuine Fortinet entitlements and confirm coverage for your location.

What does FC-10-F6H0E-212-02-12 include?

It is a 1-year 4-Hour + Onsite Priority RMA subscription for the FortiGate 600E. It upgrades the 600E return process to a four-hour advance hardware delivery plus an on-site Fortinet engineer to install the replacement, in covered areas.

Do I need a FortiCare contract as well?

Yes. This Priority RMA is an add-on and requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 600E. Advance replacement begins at the Premium tier, so Essential support cannot carry it.

Is this available outside Canada?

Yes. The license is delivered electronically to any country, usually the same business day the order clears. Four-hour physical delivery and any onsite dispatch depend on Fortinet coverage for your specific location, so confirm your address is in a covered metro area.

What happens when the term ends?

Coverage runs for one year from activation. When it expires you renew to keep the faster SLA in force. Aligning this term with your FortiCare renewal keeps the appliance continuously protected.

How is this different from 4-Hour Hardware Delivery alone?

Both deliver a replacement 600E within four hours in covered areas. This option adds a Fortinet field engineer who comes to the site to install and bring up the unit, which suits locations with no on-site network staff.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-600E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-F6H0E-212-02-12

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