Fortinet FortiGate 600E FortiCare Premium, 1-Year (FC-10-F6H0E-247-02-12)

Annual contracts preserve budget-cycle flexibility: a 12-month commitment keeps full Premium coverage active while leaving the refresh and contract-length decision open for the next planning cycle. FC-10-F6H0E-247-02-12 delivers one year of FortiCare Premium on one registered FortiGate 600E: 24×7 TAC phone access, four-hour P1 critical response, advanced hardware replacement, and Priority RMA add-on eligibility. Electronic delivery, worldwide, activated against the serial number the same business day the key is issued.

What FortiCare Premium covers

The FortiGate 600E is a 2U enterprise perimeter platform designed for high-throughput inspection at campus aggregation points, internet edges, and data centre access tiers. At that deployment scale, the Premium tier’s 24×7 phone line and four-hour P1 response SLA are practical requirements. Your team calls Fortinet TAC directly when there is a traffic impact, rather than waiting on a portal queue. Advanced hardware replacement means the spare unit ships before the defective chassis is returned, so the site is not down while waiting for logistics. Priority RMA add-ons can be layered on top if the environment also requires same-business-day or four-hour hardware delivery windows.

FortiCare tiers at a glance

This product provides FortiCare Premium tier coverage. The table below compares the three available FortiCare service levels:

Who needs this

Finance-gated IT departments that require annual budget approval before committing to multi-year contracts; teams evaluating whether the FortiGate 600E will be refreshed within the next 12 to 18 months and not wanting to over-commit on hardware that may be replaced; and MSPs that renew per-client support on an annual billing cycle. One-year terms also work as a bridge contract when a multi-year renewal is in procurement approval and the current coverage has lapsed or is about to expire.

Activation and delivery

The license delivers electronically, typically within 0 to 1 business days to any country. Enter the registration key in the FortiCare portal against the FortiGate 600E serial number, and coverage starts immediately. For renewals, the new 12-month term appends to the current contract’s end date if registered before expiry, so there is no gap even if the key is activated a few days before the existing contract runs out.

Premium support vs a full bundle

This contract covers support and hardware replacement only. If the FortiGate 600E also needs active FortiGuard security services, the UTP (FC-10-F6H0E-950-02-12) or Enterprise (FC-10-F6H0E-809-02-12) bundles include both FortiCare Premium and the FortiGuard service stack in a single one-year contract. The standalone Premium SKU is the right choice when security subscriptions are already current and the renewal requirement is support coverage only.

Buying from DataCenter360.ca

Annual support renewals for mid-range enterprise appliances can slip through the cracks when IT teams are managing multiple vendor contracts. DataCenter360.ca holds Fortinet Select Partner and MSSP status, confirms registration key delivery and serial number match before marking each order complete, and issues contracts directly from Fortinet’s licensing back-end rather than through distribution. Straightforward for teams handling annual renewals on tight timelines.