Fortinet FortiGate 600E FortiCare Premium, 3-Year (FC-10-F6H0E-247-02-36)

Three years of FortiCare Premium aligns with how many enterprise organizations structure capital refresh and support renewal cycles. FC-10-F6H0E-247-02-36 keeps one FortiGate 600E fully covered through that window: 24×7 TAC telephone access, four-hour P1 critical response, advanced hardware replacement, and eligibility to add a Priority RMA service on top. Delivered electronically to any country, registered against the chassis serial number, active within one business day.

What FortiCare Premium covers

The FortiGate 600E is a 2U enterprise perimeter platform designed for high-throughput inspection at campus aggregation points, internet edges, and data centre access tiers. At that deployment scale, the Premium tier’s 24×7 phone line and four-hour P1 response SLA are practical requirements. Your team calls Fortinet TAC directly when there is a traffic impact, rather than waiting on a portal queue. Advanced hardware replacement means the spare unit ships before the defective chassis is returned, so the site is not down while waiting for logistics. Priority RMA add-ons can be layered on top if the environment also requires same-business-day or four-hour hardware delivery windows.

FortiCare tiers at a glance

This product provides FortiCare Premium tier coverage. The table below compares the three available FortiCare service levels:

Who needs this

Network teams running a FortiGate 600E at an enterprise campus edge, internet perimeter, or transit segment where the four-hour P1 response SLA needs to be contractually guaranteed. IT managers on a triennial hardware lifecycle plan typically align support renewal with the refresh decision, keeping the contract term in step with depreciation and budget planning. Managed service providers specifying response SLAs in client agreements also favor three-year contracts for rate stability and reduced annual renewal overhead.

Activation and delivery

FC-10-F6H0E-247-02-36 is a software license. No hardware ships. The registration key arrives electronically, typically within 0 to 1 business days, and is entered against the FortiGate 600E serial number in the FortiCare portal. Coverage activates immediately on registration. If an active Premium contract already exists on the same unit, the new 36-month term appends to the existing end date with no gap in coverage.

Premium support vs a full bundle

FortiCare Premium is a support-only contract. If the FortiGate 600E also requires FortiGuard security subscriptions, the UTP (FC-10-F6H0E-950-02-36) or Enterprise (FC-10-F6H0E-809-02-36) bundles combine Premium support and the full FortiGuard service stack in one three-year contract. The standalone Premium SKU makes sense when FortiGuard subscriptions are already current or managed under a separate agreement and the requirement is support renewal only.

Buying from DataCenter360.ca

Three-year enterprise contracts involve procurement workflows, and a key that registers to the wrong serial number or misses the coverage start date can create compliance gaps that surface at audit time. DataCenter360.ca holds Fortinet Select Partner and MSSP status, verifies the FortiCare key against the correct 600E serial before the order closes, and handles any FortiCare portal registration issues directly. Contracts are issued from Fortinet’s licensing back-end, not through a distributor intermediary.