Fortinet FortiGate 600E FortiCare Premium, 5-Year (FC-10-F6H0E-247-02-60)

Running a FortiGate 600E in a mid-size data centre or enterprise campus means the support contract matters as much as the hardware spec. FC-10-F6H0E-247-02-60 locks in FortiCare Premium coverage for five years: 24×7 telephone access to Fortinet TAC, four-hour P1 critical-issue response, advanced hardware replacement, and eligibility to add a Priority RMA agreement. It covers one registered FortiGate 600E unit and is delivered as a software license, electronically, to any country.

What FortiCare Premium covers

The FortiGate 600E is a 2U platform sized for high-throughput enterprise perimeters. At that traffic scale and site criticality, the Premium tier’s phone access and four-hour response SLA are practical requirements rather than optional upgrades. Your team can call Fortinet TAC directly around the clock instead of waiting on a ticket queue when traffic is dropping. If the chassis needs replacement, Fortinet ships the spare first, keeping the site running while the defective unit is in transit. Priority RMA add-ons can be layered on top if the environment also requires same-business-day courier delivery of spares.

FortiCare tiers at a glance

This product provides FortiCare Premium tier coverage. The table below compares the three available FortiCare service levels:

Who needs this

Enterprise IT teams and managed service providers running the FortiGate 600E at a campus core, an internet edge, or a high-traffic branch where the four-hour response window and direct TAC phone line are in the incident-response plan. A five-year term avoids annual renewal overhead, locks the contract rate for the appliance’s planned service life, and typically aligns with the capital depreciation schedule for chassis at this tier. It also fits MSP contracts that specify support response times to downstream clients.

Activation and delivery

The contract is delivered electronically and typically processed within 0 to 1 business days to any country. You receive a registration key, enter it against the FortiGate 600E serial number in the FortiCare portal, and coverage activates immediately. Nothing ships physically. If you are renewing before the current contract expires, the new 60-month term appends to the existing end date with no coverage gap.

Premium vs a full bundle

FortiCare Premium is a support-only contract. If the FortiGate 600E also requires active FortiGuard security subscriptions, the UTP (FC-10-F6H0E-950-02-60) or Enterprise (FC-10-F6H0E-809-02-60) bundles include both FortiCare Premium and the FortiGuard service stack in a single contract. For a unit whose FortiGuard subscription is current or managed separately, renewing with a standalone Premium contract maintains covered support status without duplicating security service costs.

Buying from DataCenter360.ca

Five-year contracts on enterprise-class appliances are where having an authorized partner do the verification step pays off. DataCenter360.ca holds Fortinet Select Partner and MSSP status, issues contracts directly from Fortinet’s licensing back-end, and confirms the registration key attaches correctly to the 600E serial before the order closes. That confirmation matters when coverage needs to be in place at a specific date for compliance or client SLA reasons.