Fortinet FortiGate 600E 4-Hour Priority RMA Service, 1-Year (FC-10-F6H0E-211-02-12)

Fast hardware recovery does not have to be a multi-year commitment. The FortiGate 600E 4-Hour Priority RMA Service (FC-10-F6H0E-211-02-12) adds one year of four-hour advance hardware replacement to a FortiGate 600E that already runs an active FortiCare Premium or Elite contract. It is a subscription upgrade with no appliance included, issued electronically.

What the single-year term delivers

This is the entry point for the top hardware-replacement tier. For twelve months, a confirmed FortiGate 600E failure triggers an advance replacement targeted to arrive within four hours of parts availability, rather than waiting for the standard next-business-day process.

• Four-hour advance replacement: the replacement is dispatched before the failed unit is returned, minimizing the window your network runs without its core firewall.
• One-year commitment: useful for matching an existing support anniversary, trialing the tier before a longer term, or covering an appliance nearing a planned refresh.
• Layered on FortiCare: your base Premium or Elite contract still provides the technical support and response times; this line raises only the hardware-replacement speed.

How support levels compare

Priority RMA is an add-on to your underlying FortiCare contract, so the base support tier still sets your response times and telephone access. Here is how the FortiCare levels line up:

Priority RMA can only be attached to FortiCare Premium or FortiCare Elite. It cannot sit on top of FortiCare Essential.

Activation and delivery

This is an electronic subscription, not a boxed product. After checkout you receive the registration details to apply the entitlement to your FortiGate 600E serial number in the Fortinet support portal. Coverage runs from the registration date. Because delivery is electronic, DataCenter360.ca can fulfill this service for customers anywhere in the world.

Ordering from DataCenter360.ca

As an authorized Fortinet Select Partner, DataCenter360.ca supplies this entitlement genuine and ready to register against your serial number. Tell us your renewal date and uptime target and we will confirm whether the 4-hour tier and a one-year term are the right combination.