Fortinet FortiGate 601F FortiCare Premium Support, 1-Year (FC-10-0601F-247-02-12)

SKU: FC-10-0601F-247-02-12

Original price was: CAD$7,086.03.Current price is: CAD$5,653.75.

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The FC-10-0601F-247-02-12 is a 1-Year FortiCare Premium Support subscription for the FortiGate 601F, giving enterprise teams 24×7 TAC access, a 1-hour Sev-1 response SLA, and advance hardware replacement — delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

When your FortiGate 601F handles 14 Gbps of IPS traffic across a large campus or regional WAN edge, a TAC ticket with a next-business-day SLA is not the right safety net. FortiCare Premium (FC-10-0601F-247-02-12) tightens that window to one hour for Severity-1 incidents and pairs it with 24×7 phone access so your team is never waiting for business hours to open.

What This License Covers

FortiCare Premium is the mid-tier of Fortinet’s three-level support offering. It steps above Essential on every dimension that matters in a production environment: response time, replacement speed, and telephone availability. The table below summarises the key differences across all three tiers; this SKU puts you at Premium.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

The FortiGate 601F sits at the edge of environments that cannot tolerate extended downtime: multi-site enterprises, financial services offices, healthcare facilities, and regional headquarters. If a hardware fault during business hours would ground operations for hours, FortiCare Premium’s advance replacement model and one-hour critical-issue SLA are a practical minimum. Teams that run formal change-management cycles will also value access to advance firmware releases and the Fortinet Support Portal for case tracking.

Activation and Delivery

After purchase, DataCenter360.ca delivers the license registration code electronically, typically within one business day. Registration is completed in the Fortinet Support Portal (support.fortinet.com) against the appliance’s serial number. No physical media is involved, and the coverage period begins on the registration date. The subscription is tied to the device, not the site, so it follows the appliance if the unit is relocated.

One Service vs. the Full Bundle

FortiCare Premium covers TAC support and hardware logistics. It does not activate FortiGuard threat-intelligence services such as IPS signatures, application control, web filtering, or antivirus. If your FortiGate 601F needs both support and threat-intelligence feeds, the UTP or Enterprise subscription bundles include FortiCare Premium together with the relevant FortiGuard services in a single SKU. Adding services individually is possible but generally costs more over the term than a bundle covering the same set of capabilities.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell and register Fortinet licensing directly. The FortiGate 601F is part of our active catalog, and the full range of support tiers is available for quick registration. Orders placed before 2 PM ET on a business day typically confirm the same day. If you are renewing coverage or need help matching a bundle to your existing deployment, our team can work through the options with you before you commit.

Does FortiCare Premium include FortiGuard services like IPS or web filtering?
No. FortiCare Premium covers TAC support, advance hardware replacement, and firmware access. FortiGuard threat-intelligence services (IPS, web filter, application control, antivirus) are separate subscriptions or included in UTP and Enterprise bundles. If you need both support and threat feeds, review the bundle options for the FortiGate 601F.
What is the Severity 1 response time under FortiCare Premium?
Fortinet targets a one-hour initial response for Severity-1 cases (production system down, no workaround), 24×7. This is a significant improvement over Essential, which targets next-business-day response for the same severity level.
How does advance hardware replacement work?
If Fortinet TAC determines that a hardware fault cannot be resolved remotely, a replacement unit is shipped before you return the failed device. This avoids the gap in an Essential-tier return-and-replace RMA, where the site is without a unit until the depot processes the return. Exact lead times depend on your location and stock availability.
Can I renew this license after the 1-year term expires?
Yes. FortiCare Premium renewals are available through DataCenter360.ca. It is best practice to renew before the existing term lapses to avoid a support gap. Multi-year terms (3-year, 5-year) are also available if you prefer fewer renewal cycles.
Is this subscription available if I purchased the FortiGate 601F from another reseller?
Yes. FortiCare subscriptions register against the appliance serial number, not the original point of purchase. As long as your FortiGate 601F is a legitimate unit with an active or lapsed support history, DataCenter360.ca can supply and register a renewal or a new term.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-601F

Product Type

Product Group

End of Order Date (EOO)

2026-05-01

Last Service Extension Date (LSED)

2030-05-01

End of Support Date (EOS)

2031-05-01

Product Family

FG-200 to FG-900

MPN

FC-10-0601F-247-02-12

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