Fortinet FortiGate 60E-POE FortiCare Essential, 1-Year (FC-10-FG60P-314-02-12)

A FortiGate 60E-POE that is still active in a branch rack, powering access points or IP phones on its PoE ports, occasionally reaches a support renewal window before a hardware refresh is approved. FortiCare Essential for one year keeps that unit on a supported firmware path and backed by a hardware break-fix contract without committing to a longer term or upgrading the platform prematurely.

What FortiCare Essential Covers

FortiCare Essential is the entry-tier FortiCare support subscription. On a FortiGate 60E-POE, this subscription provides access to firmware releases and security patches, web portal access to Fortinet TAC for case submission and tracking, return-and-replace hardware RMA if the device fails, and next-business-day initial response on critical-severity support cases. Telephone TAC is not included at this tier. Organizations requiring call-in support should look at FortiCare Premium (-247-).

Note: FC-10-FG60P-314-02-12 is a renewal-only subscription intended for devices that previously held an active support contract.

Who Uses This Subscription

Network teams still running a FortiGate 60E-POE to consolidate PoE switching and firewall functions at a small site will find Essential adequate while a replacement budget is being arranged. It also suits environments where the internal team handles most support in-house and needs only firmware access and a hardware safety net for the remaining operational period of the device.

Activation and Electronic Delivery

License keys are delivered electronically to your order email within 0 to 1 business days of the order being processed. Activation takes place at support.fortinet.com. A Fortinet support account linked to the device serial number is required to complete registration. No physical items ship.

FortiCare Support Tier Comparison

This product is the FortiCare Essential tier for the FortiGate 60E-POE:

Essential vs. a FortiGuard Bundle

FortiCare Essential covers device support and firmware only. FortiGuard security services — IPS signatures, Web Filter, Antivirus, Application Control, DNS Filter — are not included and must be licensed separately or through a bundle. The UTP (-950-) and Enterprise (-809-) subscriptions for the FG-60E-POE combine FortiGuard feeds and FortiCare Premium into a single annual license, which is generally the more economical route when both support and threat-prevention coverage are needed.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell Fortinet licensing worldwide. Renewals are processed and submitted to Fortinet within one business day. If you need to verify that this specific renewal applies to your device serial number before ordering, contact us with your serial number and we will confirm eligibility.