Fortinet FortiGate 70G-PoE FortiCare Premium Support, 3-Year (FC-10-G70GP-247-02-36)

SKU: FC-10-G70GP-247-02-36

Original price was: CAD$1,087.45.Current price is: CAD$876.98.

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FortiCare Premium 3-Year for the FortiGate 70G-PoE (FC-10-G70GP-247-02-36) — 24×7 Fortinet TAC, 2-hour critical-issue SLA, next-business-day RMA, worldwide electronic delivery.
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Product description

Three-year support commitments align well with how mid-market organizations plan network infrastructure spending. Rather than revisiting the FortiCare renewal decision annually, a single procurement covers the FortiGate 70G-PoE for a full budget cycle. FC-10-G70GP-247-02-36 is that subscription: 24×7 Fortinet TAC access, a two-hour critical-issue response SLA, and next-business-day hardware replacement across the full three-year term.

What FortiCare Premium Covers

This is the FortiCare Premium tier for the FortiGate 70G-PoE. The table below shows how it compares to Essential and Elite on the service dimensions that affect day-to-day operations.

Service Feature Essential Premium Elite
Critical-issue response SLA 4 hrs 2 hrs 2 hrs
Telephone support Business hours 24×7 24×7
Hardware replacement RMA Next business day Next business day Next business day
Priority RMA add-on eligibility Available Available Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Coverage

The FortiGate 70G-PoE runs on the FortiSP5 security processor, delivering 4.5 Gbps firewall throughput and 2.5 Gbps IPS, with 802.3at PoE+ ports that power connected devices directly from the appliance. Sites that rely on the 70G-PoE for both network security and powered device infrastructure have a single-point dependency: a hardware failure affects security policy enforcement and everything drawing PoE at the same time. FortiCare Premium’s 24×7 TAC and two-hour critical SLA are well-matched to that risk profile, and the next-business-day RMA keeps replacement hardware moving without waiting on standard logistics.

A three-year term also removes the annual renewal decision from the support calendar. Contracts that require year-to-year approval can lapse through oversight. Buying three years in one transaction closes that gap for the coverage period.

Activation and Delivery

FC-10-G70GP-247-02-36 is a software entitlement delivered electronically. The registration key arrives by email after order confirmation, and DataCenter360.ca typically fulfills the same business day. Activation is completed at the Fortinet Support Portal (support.fortinet.com) by associating the key with the FortiGate 70G-PoE serial number. The three-year term starts on the activation date, not the order date.

This license is worldwide. The appliance can be installed anywhere, and Fortinet TAC is global. If FortiCare coverage is already active on the unit, the new term queues from the current expiry date so no existing days are lost.

FortiCare Premium vs. a Bundle Subscription

FC-10-G70GP-247-02-36 is a hardware support contract. It covers TAC access, RMA replacement, and firmware rights. FortiGuard security services, including IPS updates, URL filtering, DNS filtering, antivirus, and application control, are not included. If the deployment needs both, the three-year UTP or Enterprise bundle for the FG-70G-POE is the right product. Standalone FortiCare Premium is the correct option when FortiGuard is already active under a separate contract, or when hardware support entitlement is the specific gap being addressed.

Buying from DataCenter360.ca

DataCenter360.ca carries the FortiGate 70G-PoE FortiCare range in all terms, alongside the hardware and bundle subscriptions. Sourcing the three-year FortiCare contract through the same account that holds the appliance purchase record keeps support history and procurement documentation in one place. FC-10-G70GP-247-02-36 is in stock and available for immediate order, with electronic fulfillment typically completing the same business day.

Can I purchase this subscription at the same time as the FortiGate 70G-PoE hardware?
Yes. Buying FortiCare Premium alongside the hardware is the standard approach. The key is emailed separately and activated on the appliance serial number once the unit is online and registered with Fortinet. Both items can be ordered together from DataCenter360.ca in a single transaction.

What does the two-hour critical-issue SLA mean in practice?
When a Severity 1 TAC case is opened (total site outage, complete loss of firewall function, or a critical security incident), Fortinet commits to having a support engineer actively engaged with the case within two hours of submission, at any hour of the day. The two-hour window is a response commitment. Complex issues may take longer to resolve, but the clock starts immediately and the Fortinet team cannot defer engagement past that threshold.

Does FortiCare Premium include FortiGuard security service updates?
No. FortiCare Premium is hardware support: TAC access, RMA entitlement, and firmware portal rights. FortiGuard services, including IPS signatures, URL filtering, DNS filtering, antivirus, and application control, are separate subscriptions. The UTP or Enterprise bundle for the FG-70G-POE includes both FortiGuard and FortiCare together if both are needed.

Can this license be registered on a FortiGate 70G-PoE deployed outside Canada?
Yes. FC-10-G70GP-247-02-36 is a worldwide entitlement with no geographic restriction on where the covered appliance is installed. DataCenter360.ca delivers the registration key electronically to any email address, and Fortinet TAC support operates globally.

What happens at the end of the three-year term?
Coverage expires on the date shown in the Fortinet Support Portal. TAC access, RMA entitlement, and firmware rights all require an active contract. DataCenter360.ca can supply a renewal SKU before the expiry date; registering it before the term ends stacks the new period from the current expiry date and keeps coverage continuous without a gap.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-70G-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-G70GP-247-02-36

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