Fortinet FortiGate 70G-PoE FortiCare Elite Support, 5-Year (FC-10-G70GP-284-02-60)

The FortiGate 70G-PoE is often the single security boundary at PoE-enabled branch offices, connecting wireless access points and IP cameras while handling all firewall and VPN duties. When that unit is down, so is everything behind it. FC-10-G70GP-284-02-60 provides five consecutive years of FortiCare Elite, starting with 15-minute critical response and priority hardware replacement from day one.

What FortiCare Elite Covers

FortiCare Elite is the highest support tier Fortinet offers. For the FortiGate 70G-PoE, the 5-Year Elite subscription (FC-10-G70GP-284-02-60) includes:

• 15-minute critical-issue response — a significant reduction from the 4-hour window in Premium, applicable to production-down and security-breach scenarios.
• Priority advance RMA — hardware replacement is expedited ahead of standard and next-business-day queues when the unit fails.
• Elite monitoring portal — access to Fortinet’s Elite support tools, extended long-term stability releases, and dedicated escalation paths.
• 24×7 telephone support — coverage matches FortiCare Premium’s 24×7 phone access, with the Elite response guarantees on top.

Who Needs Elite Support

The FortiGate 70G-PoE serves as a combined firewall, switch, and PoE power source in many small branch offices. Organizations where that unit is the sole network boundary — covering PoE cameras, access points, and workstations through a single device — can find that a 4-hour support response is a long time to wait during a failure. Elite is well suited for:

• Retail locations with continuous payment processing requirements
• Healthcare branch offices where network uptime ties directly to patient-facing systems
• Sites with compliance requirements that mandate a specific SLA from the security vendor
• IT teams that manage the 70G-PoE remotely and need Fortinet’s fastest escalation when remote access tools stop responding

If the 70G-PoE is a test unit, a secondary failover, or in a low-stakes environment, FortiCare Premium (FC-10-G70GP-247-02-xx) covers the support need at a lower cost.

Activation and Delivery

FC-10-G70GP-284-02-60 is delivered electronically. DataCenter360.ca provides the license key and activation instructions after order confirmation, typically within 0-1 business days. Activation is completed through the Fortinet support portal using the FortiGate 70G-PoE serial number.

No existing FortiCare contract is required. Elite can be applied to a unit that is out of support or at initial deployment. If there is an overlap with an existing contract, Fortinet’s support team handles co-termination during activation.

FortiCare Support Tier Comparison

This subscription provides FortiCare Elite — Fortinet’s highest support tier for the FortiGate 70G-PoE. See how it compares to Essential and Premium.

Buying from DataCenter360.ca

DataCenter360.ca carries the complete FortiGate 70G-PoE service catalog, including Elite support options that aren’t always prominently listed by generalist resellers. The 5-year term is the best per-year value for Elite on the 70G-PoE, and it eliminates the need for annual renewals across the lifecycle of the unit. License keys are delivered electronically to any country within 0-1 business days.