Original price was: CAD$296.46.CAD$239.08Current price is: CAD$239.08.
United States (US) Authorized DistributorThe 1-year FortiCare Essential keeps the FortiGate 71G-PoE under Fortinet’s support and warranty for a 12-month period. It’s the lowest-commitment entry point for maintaining firmware access and a hardware replacement path, and it suits teams that prefer to evaluate their support requirements before locking in a longer term.
FortiCare Essential is the baseline Fortinet support tier for FortiGate appliances. It covers return-and-replace hardware RMA, access to all firmware releases and security bulletins, and web and chat support through Fortinet’s support portal. If a unit fails, you open an RMA case, ship the device to Fortinet, and receive a replacement. Essential does not include telephone support or advance hardware replacement — those are available at the Premium and Elite tiers.
This SKU (FC-10-G71GP-314-02-12) places the FortiGate 71G-PoE on the FortiCare Essential tier for a 1-year term. The table below compares the three support tiers so you can confirm whether Essential meets your needs or whether upgrading to Premium makes sense at purchase time.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response time | 8 hours | 4 hours | 2 hours |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA (return & replace) | ✓ | ✓ | ✓ |
| Advance replacement & Priority RMA eligibility | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Annual terms work well right after a new deployment, when you want to confirm how much you actually use Fortinet support before committing to a 3-year or 5-year block. They also fit procurement processes that run on annual budgets. Keep in mind that if you decide to extend coverage, you can co-term an upgrade to align with a new multi-year contract rather than continuing with back-to-back annual renewals, which tend to cost more over time.
This is an electronic subscription. DataCenter360.ca delivers the Fortinet activation code after payment, normally within the same business day. You register the code in your Fortinet Support account at support.fortinet.com and bind it to your FortiGate 71G-PoE serial number. No shipping is involved; the license takes effect immediately after registration in the FortiCare portal.
FortiCare Essential runs the support and hardware warranty side of the FortiGate 71G-PoE. It does not include FortiGuard threat intelligence services. IPS signature updates, DNS filtering, application control, and antivirus are part of the UTP and Enterprise subscription bundles for the same model. If the FG-71G-POE is your active perimeter firewall and you need both threat protection and support, a bundle is likely the more complete solution.
As a Fortinet Select Partner, DataCenter360.ca delivers FortiCare codes electronically to customers worldwide. If you’re adding coverage to a recently purchased FG-71G-POE or renewing lapsed support, the process takes minutes after your order is confirmed. Contact us if you’d like to review upgrading to Premium or bundling threat services alongside this support contract.
The subscription includes access to firmware and security releases, return-and-replace hardware RMA if the unit fails, and web and chat-based support from Fortinet for 12 months. Coverage begins on the date you register the license code in the Fortinet Support portal.
Multi-year terms are typically priced at a discount compared to stacking annual licenses. If you plan to keep the FortiGate 71G-PoE in service for several years, reviewing the 3-year or 5-year options before committing to the annual term can reduce total cost and renewal overhead.
If the unit has an existing active contract, you can co-term this license to extend the end date. If the existing contract has already expired, this license starts fresh from the registration date. Contact DataCenter360.ca if you need help aligning coverage with your current contract.
Fortinet restricts firmware downloads to units with active FortiCare. Once coverage expires, you lose access to firmware updates and can no longer open support tickets or initiate hardware warranty claims. Renewing before expiry avoids these restrictions.
If the FortiGate 71G-PoE needs active inline threat protection, a UTP or Enterprise bundle includes FortiGuard services alongside FortiCare Premium. FortiCare Essential is the right choice when you manage threat intelligence through another platform or when this unit handles a role that does not require FortiGuard inspection services.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-71G-PoE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-G71GP-314-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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