Fortinet FortiGate 80E-POE FortiCare Elite Support, 1-Year (FC-10-0080E-284-02-12)

Branch offices running the FortiGate 80E-POE past its standard support horizon face a straightforward question: what level of coverage makes sense while the hardware refresh is being funded and scheduled? The FC-10-0080E-284-02-12 answers that with FortiCare Elite — Fortinet’s top-tier support contract — for 12 months. You get a documented 1-hour Severity 1 response commitment, hardware replacement RMA, the Elite monitoring portal, and Extended LTS firmware access. For a device that may be operating past its standard engineering support window, the LTS track is the most practically important benefit: security patch access continues under Elite when it would otherwise stop.

What FortiCare Elite covers

This 1-year subscription places the 80E-POE at Fortinet’s highest support tier. Unlike the -204 upgrade SKU, this is a standalone contract that does not require an existing Premium contract.

Who needs this for the 80E-POE

The FortiGate 80E-POE is a compact branch firewall from Fortinet’s E-series generation. It remains in service at many branch and remote office locations where a hardware refresh has been deferred. Organizations choosing Elite on this platform typically fall into two groups: those with regulatory SLA requirements needing documented 1-hour response, and those specifically using the LTS firmware track to maintain security patch eligibility on hardware that has moved past standard End-of-Engineering-Support.

Activation and delivery

DataCenter360.ca delivers the registration key by email after processing, typically the same business day. You activate it in the Fortinet support portal (support.fortinet.com) under the 80E-POE registered serial number. No reboot is required, and Elite service activates immediately. As a standalone contract, it does not depend on any prior subscription status on the device.

Elite support vs. a full bundle

FortiCare Elite covers hardware support and firmware access only. FortiGuard threat intelligence (IPS, antivirus, web filtering) is not included. If the 80E-POE also needs FortiGuard coverage, the UTP bundle (FC-10-0080E-950-02-12) or Enterprise bundle (FC-10-0080E-809-02-12) combine both in one renewal. If FortiGuard is already current, the Elite contract is the more targeted purchase.

Ordering from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. We handle Fortinet software license orders end to end: buy online, receive the key by email the same day, apply it yourself. For 80E-POE customers assessing their next hardware direction, we carry the FortiGate 80F and the FortiGate 90G as current-generation alternatives for similar-capacity branch deployments.