Original price was: CAD$641.90.CAD$517.66Current price is: CAD$517.66.
United States (US) Authorized DistributorNot every FortiGate 80F deployment warrants a multi-year onsite service commitment from day one. FC-10-0080F-212-02-12 provides one year of 4-hour onsite engineer coverage, which works well for trial deployments, short-term project installations, or situations where you want to evaluate service performance before committing to a longer term. When hardware fails, a field engineer arrives within four hours with the replacement unit and handles the physical swap.
This is a Priority RMA add-on for FortiCare Premium or Elite subscribers on the FortiGate 80F. During the 12-month term, a confirmed hardware failure triggers dispatch of both a replacement unit and a field engineer to the registered site within four hours. The engineer installs the replacement appliance, connects cabling, and removes the defective device if requested. Weekend and holiday coverage is included.
An active FortiCare Premium or Elite contract on the same device is required. Customers on FortiCare Essential do not qualify for Priority RMA add-ons.
The 1-year option fits several scenarios: organizations that purchase hardware and services on annual budget cycles, managed service providers that renew coverage per client engagement, or sites evaluating whether the onsite engineer component is worth the ongoing cost versus the standard 4-hour hardware delivery option (-211-). It also suits near-end-of-life hardware where a longer term commitment does not make sense.
Priority RMA options require FortiCare Premium or Elite. The table below shows how the three base support tiers compare on RMA eligibility and response times:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
FC-10-0080F-212-02-12 is a worldwide electronic license. After purchase, you receive an activation code for registration in the Fortinet Support Portal against the target FortiGate 80F serial number. Delivery is typically same day or next business day. Ensure an active FortiCare Premium or Elite contract exists on the device before registering the add-on.
This add-on covers hardware replacement and on-site installation labor only. If you also need FortiGuard security services (IPS, web filtering, anti-malware, sandboxing), those require separate subscriptions or a FortiGate 80F bundle. Evaluate the UTP or Enterprise bundle SKUs if you are starting fresh: they include FortiCare Premium and make Priority RMA add-ons eligible from the start.
DataCenter360.ca carries the full range of FortiGate 80F service SKUs as a Fortinet Select Partner. Single-year licenses are available for direct purchase. If you need to verify co-terming with an existing FortiCare contract or have questions about step-up pricing from -211- to -212-, the team can provide a quick comparison before you commit.
Both -211- and -212- deliver a replacement unit within four hours. The -212- add-on also includes a field engineer who handles the physical installation. If your site has staff who can rack and cable hardware, -211- is sufficient. If the site is unstaffed or staff are unavailable during business hours, -212- removes that dependency.
You renew by purchasing a new 1-year term (FC-10-0080F-212-02-12), or you step up to a 3-year (FC-10-0080F-212-02-36) or 5-year (FC-10-0080F-212-02-60) term. There is no automatic renewal; you register the new license in the Support Portal when ready.
Yes. If the FortiGate 80F is running a UTP or Enterprise hardware bundle, FortiCare Premium is included in that bundle, making this Priority RMA add-on eligible from day one. Register the add-on against the same serial number as the bundle.
Yes. FC-10-0080F-212-02-12 is a worldwide license that DataCenter360.ca can fulfill globally. On-site engineer dispatch within the 4-hour commitment window is subject to Fortinet’s field service availability in the customer’s country and region.
Priority RMA add-ons, including the 4-Hour Onsite Engineer service, cover weekends and holidays for the full duration of the contracted term. Coverage is not limited to business days.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-80F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0080F-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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