Fortinet FortiGate 80F 4-Hour Onsite Engineer Priority RMA, 3-Year (FC-10-0080F-212-02-36)

SKU: FC-10-0080F-212-02-36

Original price was: CAD$1,925.71.Current price is: CAD$1,552.99.

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The FortiGate 80F 4-Hour Onsite Engineer Priority RMA (FC-10-0080F-212-02-36) is a 3-year Priority RMA add-on delivering a replacement unit and a field engineer to the registered site within 4 hours, covering weekend and holiday failures for deployments without on-site IT staff.
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Product description

Three years of 4-hour onsite engineer coverage for the FortiGate 80F is a practical middle term: it spans a typical network refresh cycle without committing to a full five-year contract, and it reduces the annual renewal workload compared to back-to-back 1-year purchases. FC-10-0080F-212-02-36 provides that coverage for sites where hardware replacement requires on-site assistance rather than local IT handling.

What the 3-Year 4-Hour Onsite Engineer Service Covers

This is a Priority RMA add-on for FortiCare Premium or Elite subscribers on the FortiGate 80F. When TAC confirms a hardware failure during the 36-month term, Fortinet dispatches both a courier with the replacement unit and a field engineer to the registered site. Both arrive within four hours. The engineer racks and cables the replacement appliance and removes the defective device if requested. Coverage applies on weekends and holidays throughout the term.

This add-on requires an active FortiCare Premium or Elite contract on the same FortiGate 80F device. Essential does not qualify for Priority RMA add-ons.

Who Chooses the 3-Year Term

The 3-year option fits procurement cycles that prefer mid-length commitments. It is common in organizations that review infrastructure contracts every three years and want service terms aligned with that cadence. Branch offices or remote sites that lack dedicated IT staff are natural candidates for the onsite engineer component: when hardware fails at a location without local support, having a field engineer handle the swap removes the dependency on coordinating a visit from HQ.

FortiCare Support Tiers at a Glance

The onsite engineer add-on requires FortiCare Premium or Elite. Here is how the three support tiers compare on RMA-relevant criteria:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Activation and Delivery

FC-10-0080F-212-02-36 is an electronic license delivered worldwide within 0 to 1 business days of purchase. After receiving the activation code, register it in the Fortinet Support Portal (support.fortinet.com) against the FortiGate 80F serial number. Verify the underlying FortiCare Premium or Elite contract is active on the same device before completing registration.

One Service vs. the Full Bundle

The onsite engineer add-on handles hardware failure and physical replacement only. Security services (IPS, URL filtering, anti-malware, and others) require separate FortiGuard subscriptions or a bundle SKU. If you are evaluating total cost of ownership for the FortiGate 80F, the 3-year UTP or Enterprise hardware bundles (FG-80F-BDL-950-36 or FG-80F-BDL-809-36) include FortiCare Premium and the FortiGuard security suite, making Priority RMA add-ons immediately eligible to layer on top.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner stocking FortiGate 80F licensing for Canadian and international customers. Multi-year SKUs are available for direct purchase without a quote process. If you need to align contract end dates across multiple devices or verify current FortiCare contract status before purchasing the add-on, contact the team directly for a quick review.

What does the on-site engineer actually do during a service call?

The engineer arrives at the registered site within four hours of dispatch, racks and physically installs the replacement FortiGate 80F, connects the cabling, and performs basic connectivity verification. They remove the defective device if requested. Configuration restoration from backup is typically handled by the customer or Fortinet TAC remotely.

Is the 3-year term the right choice over 1-year or 5-year?

Choose 3-year if your hardware refresh cycle aligns to roughly three years and you prefer fewer renewals without locking into five. Choose 1-year for maximum flexibility or near-end-of-life hardware. Choose 5-year for long-term sites where you want to minimize administrative overhead.

Does this cover multiple FortiGate 80F units at the same site?

No. FC-10-0080F-212-02-36 is a per-device license. Each FortiGate 80F unit at the site requires its own Priority RMA add-on contract registered to that device’s serial number.

Can this be added to an existing FortiCare contract mid-term?

Yes. As long as FortiCare Premium or Elite is active on the device, you can add the Priority RMA add-on at any time during the contract period. The 3-year term runs from the date of registration.

Is availability outside Canada supported?

Yes. This is a worldwide electronic license available through DataCenter360.ca. On-site engineer dispatch within the 4-hour window depends on Fortinet’s regional field service coverage in the customer’s location.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-80F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0080F-212-02-36

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