Original price was: CAD$2,496.29.CAD$1,991.72Current price is: CAD$1,991.72.
Authorized Partner for United States (US)A firewall failure mid-business-day should not mean a multi-day recovery. The FortiGate 80F-POE 4-Hour Hardware Replacement RMA (FC-10-F80FP-211-02-60) is a 5-Year add-on service that guarantees a replacement unit will be shipped within four hours of a confirmed hardware failure, keeping your recovery window short and predictable.
This service provides Priority RMA at the 4-hour hardware delivery tier. When a hardware failure is confirmed on your FortiGate 80F-POE, Fortinet’s RMA logistics team dispatches a replacement device within four calendar hours. The replacement ships using express courier to minimize the gap between failure detection and physical restoration.
The service requires an active FortiCare Premium or FortiCare Elite subscription on the same device. It does not include on-site engineer dispatch — that is covered by the -212- (4-Hour Onsite) tier. Covered failures include hardware defects and device failures under normal operating conditions; physical damage and environmental failures outside Fortinet’s product specifications are handled separately.
The 4-Hour Hardware RMA is the right choice for organizations where a failed firewall translates directly into lost revenue or significant operational disruption. Typical buyers include branch offices of regulated industries, retail sites with POS systems behind the FortiGate, and any network where a spare-on-shelf policy is impractical. If your team can tolerate a next-business-day replacement, the -210- Next Calendar Day RMA is a cost-effective alternative — but if four hours is the acceptable ceiling, this tier is what you need.
The FC-10-F80FP-211-02-60 license is delivered electronically worldwide. After purchase, you register the license against your FortiGate 80F-POE serial number in the FortiCare Support portal at support.fortinet.com. The RMA entitlement is visible immediately. There is no physical component to ship.
The license term is 5-year, starting from the activation date. Fortinet recommends aligning RMA service renewals with your FortiCare contract term to avoid a gap in coverage.
This service adds to the base-level hardware RMA that comes with your FortiCare plan. The table below summarizes what each FortiCare tier provides for RMA and support on the FortiGate 80F-POE, and which tiers make the Priority RMA add-on available.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner in Canada. Order FC-10-F80FP-211-02-60 directly from our store for immediate electronic delivery — the license activates on your FortiGate 80F-POE serial number and you can confirm the RMA entitlement in FortiCare Support portal within minutes. Questions before purchasing? Our team is familiar with Fortinet’s RMA service tiers and can confirm compatibility with your existing FortiCare contract.
Fortinet commits to dispatching a replacement FortiGate 80F-POE unit within four calendar hours of a confirmed hardware failure case. Delivery time after dispatch depends on courier logistics in your region. The replacement device ships in advance of receiving your failed unit back.
Yes. The 4-Hour Hardware Replacement RMA (FC-10-F80FP-211-02-60) requires FortiCare Premium or FortiCare Elite to be active on the same FortiGate 80F-POE. FortiCare Essential does not qualify. Confirm your base FortiCare tier before purchasing this add-on.
Yes. The license is sold and delivered electronically to customers worldwide. However, the physical hardware RMA logistics — shipping a replacement unit — are subject to Fortinet’s regional parts depot coverage in your country. Verify hardware RMA coverage for your location with Fortinet support before relying on the four-hour SLA in remote regions.
The -210- service (Next Calendar Day) ships a replacement by the next business day. The -211- service (this product) ships within four hours of case confirmation. The -212- service adds on-site engineer delivery on top of the four-hour hardware dispatch. Each tier is a separate subscription add-on to FortiCare Premium or Elite.
Yes. Fortinet offers renewals at each term length (1, 3, and 5 years). If your requirements change, you can move to a higher RMA tier at renewal. DataCenter360.ca can supply the renewal SKU — contact us before your expiry date to avoid a lapse in Priority RMA coverage.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-80F-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F80FP-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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