Fortinet FortiGate 81F FortiCare Premium, 1-Year (FC-10-0081F-247-02-12)

Keeping a FortiGate 81F on active Premium support is the straightforward part of managing a branch appliance. FC-10-0081F-247-02-12 covers one year: telephone access to Fortinet’s support team, one-hour response on critical issues, and advanced replacement hardware coverage. License only, delivered electronically, no hardware included. If you’re running the 81F without a coverage gap and want to maintain the same tier, this is the direct renewal path.

What FortiCare Premium covers

Premium sits between Essential (web-only, next-business-day) and Elite (15-minute response, extended LTS portal). For the 81F, Premium gives you telephone support, one-hour Priority 1 response, ship-first advanced hardware replacement, firmware and security patch entitlement for the registered unit, FortiCare asset portal access, and eligibility to add a Priority RMA upgrade if same-day dispatch is needed for critical sites.

FortiCare tiers at a glance

This contract is FortiCare Premium. The table below shows all three tiers so you can confirm it is the right level, or step up if you need Elite response times.

Who typically buys this

Branch firewall admins running the 81F at an office where a multi-day support queue is not acceptable. The FG-81F has 10 x GE RJ45 ports, 128 GB onboard SSD for local logging, and the FortiSoC4 processor — it is often the only security appliance at a site, which makes fast access to phone support worth the step up from Essential. Annual billing also suits teams that budget on a 12-month cycle.

Activation and delivery

Delivery is electronic, normally within 0 to 1 business days, to any country. Log into the FortiCare portal, register the contract number against the FortiGate 81F serial, and coverage starts immediately. Nothing ships. You can also provide the serial at checkout and we will handle the confirmation before the contract goes live.

One service versus the full bundle

This contract is support only. If the 81F also needs FortiGuard security subscriptions — IPS, antivirus, web filtering, application control — those are covered by a UTP (FC-10-0081F-950-02-12) or Enterprise (FC-10-0081F-809-02-12) bundle, which packages FortiCare Premium with the full FortiGuard suite. Choose this standalone SKU when your security subscriptions are active elsewhere and only the support tier needs renewal or extension.

Buying from DataCenter360.ca

DataCenter360.ca issues genuine Fortinet contracts as an authorized Fortinet Select Partner. For a single 1-year Premium renewal, this is a straightforward transaction: provide the FG-81F serial, and we confirm registration is clean before you rely on the coverage. Orders go out electronically, usually same business day.