Fortinet FortiGate 81F FortiCare Premium, 5-Year (FC-10-0081F-247-02-60)

Five years of FortiCare Premium on a FortiGate 81F means the appliance is covered for its full expected deployment life in a single transaction. FC-10-0081F-247-02-60 gives you telephone-backed support with one-hour critical response and advanced replacement hardware coverage through 60 months, with no annual renewal to manage. License only, no hardware, delivered electronically.

What FortiCare Premium covers

At the Premium tier, you get telephone access to Fortinet’s support engineers, one-hour response on Priority 1 cases, advanced replacement RMA (replacement ships before you return the failed unit), firmware and security patch releases for the registered FG-81F, FortiCare asset portal access, and eligibility to add a Priority RMA upgrade for even faster on-site dispatch. Premium sits below Elite’s 15-minute response but above Essential’s web-only, next-business-day model.

FortiCare tiers at a glance

This contract is FortiCare Premium. The table below shows all three tiers so you can confirm it is the right level, or step up if you need Elite response times.

Who chooses the 5-year term

Teams that deploy hardware and plan to keep it in place for the full refresh cycle rather than upgrading every two or three years. The FG-81F is a capable branch appliance with 128 GB SSD logging, 10 GE ports, and solid NGFW throughput — it is not uncommon to see it run five years at a branch without replacement. A matching 5-year support contract closes out the admin overhead on that device for the same window and locks in the support rate at the time of purchase.

Activation and delivery

Electronic delivery, typically 0 to 1 business days, to any country. Register the contract against the FortiGate 81F serial number in the FortiCare portal. Coverage is continuous from activation through five years, with no annual touchpoint needed. Serial can be provided at checkout or afterward.

Premium only versus a full FortiGuard bundle

This contract is support coverage, not security services. If FortiGuard subscriptions — IPS, antivirus, web filtering, and application control — also need five-year coverage, the UTP (FC-10-0081F-950-02-60) or Enterprise (FC-10-0081F-809-02-60) 5-year bundles package FortiCare Premium with those services in one SKU. This standalone contract suits situations where security subscriptions are handled separately and only the support level needs a long-term lock.

Buying from DataCenter360.ca

DataCenter360.ca has processed 5-year support renewals on FortiGate 81F units for clients who view the appliance as a long-term fixture at a branch or secondary site. As an authorized Fortinet Select Partner, we issue genuine contracts with same-business-day delivery in most cases. Send the serial at checkout and we will confirm the contract registers correctly against the device before you count on it.