Original price was: CAD$3,414.96.CAD$2,724.70Current price is: CAD$2,724.70.
United States (US) Authorized DistributorWhen a FortiGate 81F fails at a branch or remote site, restoration time depends not just on how fast replacement hardware arrives but on whether qualified hands are there to install it. The FortiGate 81F 4-Hour Onsite Engineer Priority RMA, 5-Year (FC-10-0081F-212-02-60) covers both: parts on site within four hours and a Fortinet-dispatched engineer to handle the physical swap and bring the device back online — for five years.
FC-10-0081F-212-02-60 is the -212- Priority RMA add-on for the FortiGate 81F. When a covered hardware failure is verified, Fortinet targets delivery of replacement hardware within four hours of the RMA request, and an onsite engineer is dispatched to the device location for the physical installation.
The 5-year term runs from activation, providing maximum coverage across the FortiGate 81F’s expected operational life without annual renewal overhead. FortiCare Premium or Elite is required on the same serial number throughout. Physical damage and non-warranty events are not covered.
Sites where firewall downtime directly affects operations, revenue, or safety outcomes benefit most from the combination of speed and on-site expertise. The onsite engineer component is particularly relevant at locations where qualified IT staff are not stationed; there is no dependency on local personnel to perform the hardware swap.
For sites where in-house staff can handle installation, the -211- 4-Hour Hardware Delivery service provides the same replacement speed at lower cost. The -212- tier is the right choice when both parts speed and labor are needed from a single support event.
The FC-10-0081F-212-02-60 license is delivered electronically worldwide and registered to the FortiGate 81F serial number at support.fortinet.com. The Priority RMA entitlement is visible in the FortiCare portal immediately after activation. Onsite support availability is subject to Fortinet’s regional coverage; confirm that your FortiGate 81F’s physical location falls within the 4-hour onsite dispatch zone before relying on this SLA.
This service is a Priority RMA add-on that requires FortiCare Premium or Elite. The table below summarizes base hardware RMA and critical-issue response levels across FortiCare tiers for the FortiGate 81F.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner delivering Fortinet licenses electronically to customers worldwide. The -212- 5-year onsite RMA SKU is a common requirement for organizations with distributed network infrastructure and stringent uptime SLAs. We can bundle FC-10-0081F-212-02-60 with FortiCare Premium into a single order for immediate electronic delivery.
Fortinet dispatches a qualified technician to the physical location of the FortiGate 81F to perform the hardware replacement. This covers unboxing the replacement unit, swapping it into the rack or mounting position, and confirming the device is operational. Configuration restoration from backup remains the customer’s responsibility unless additional professional services are engaged.
The 4-hour target typically applies to the hardware delivery commitment. Onsite engineer arrival timing may follow a separate dispatch schedule. Review the specific SLA terms in your FortiCare Premium contract and the FC-10-0081F-212-02-60 service description from Fortinet for exact timing commitments at your location.
Multi-year subscriptions typically offer a lower annualized cost and eliminate annual renewal overhead and lapse risk. For FortiGate 81F units in long-term production use, the 5-year option is generally the most efficient choice.
Yes. The -212- service governs replacement speed and onsite labor. The -301- Secure RMA governs drive retention. Both can be registered on the same FortiGate 81F under FortiCare Premium or Elite simultaneously. If your site requires fast response and media control, both subscriptions should be active and co-terminating.
The license (FC-10-0081F-212-02-60) is delivered electronically worldwide by DataCenter360.ca. Onsite engineer dispatch coverage depends on Fortinet’s regional support infrastructure. Confirm geographic availability for your specific country and city before purchasing the -212- tier.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-81F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0081F-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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