CAD$682.99 Original price was: CAD$682.99.CAD$550.80Current price is: CAD$550.80.
Testing how well onsite Priority RMA fits a site’s actual support model before committing to a longer term makes sense for new FortiGate 81F deployments. The FortiGate 81F 4-Hour Onsite Engineer Priority RMA, 1-Year (FC-10-0081F-212-02-12) provides a full year of combined hardware delivery and engineer dispatch — the same coverage as longer subscriptions, on an annual renewal basis.
FC-10-0081F-212-02-12 is the 1-year -212- Priority RMA add-on for the FortiGate 81F. It combines 4-hour targeted hardware delivery with Fortinet dispatching an onsite engineer to the device location for the physical replacement. This service requires FortiCare Premium or Elite on the same FortiGate 81F. Physical damage events and failures outside the FortiCare warranty scope are excluded.
The 1-year SKU suits environments that evaluate coverage annually, new deployments validating whether onsite support is operationally necessary, or sites where budget approval cycles drive annual purchasing decisions. The onsite engineer component is most relevant at locations without qualified IT staff who can perform a rack-unit swap independently.
For sites with in-house networking staff available, the -211- 4-Hour Hardware Delivery service covers replacement speed without the engineer dispatch cost. The -212- tier adds value where local labor is unavailable or where bringing in external staff to perform the swap would be slower than Fortinet’s dispatch.
FC-10-0081F-212-02-12 is an electronic license registered at support.fortinet.com to the FortiGate 81F serial number. Delivery is worldwide and the entitlement activates in the FortiCare portal immediately. Renew before expiration to maintain continuous Priority RMA coverage; a lapsed subscription reverts to standard FortiCare hardware replacement terms.
This service is a Priority RMA add-on that requires FortiCare Premium or Elite. The table below summarizes base hardware RMA and critical-issue response levels across FortiCare tiers for the FortiGate 81F.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner with same-day electronic delivery of Fortinet licensing globally. The 1-Year -212- SKU for the FortiGate 81F is straightforward to add to an existing FortiCare Premium order. Contact us for current pricing or if you need to bundle the Priority RMA add-on with a base FortiCare contract.
The 1-year option suits annual budget cycles, new deployments evaluating whether onsite dispatch is needed, or sites where the FortiGate 81F is in a transitional role before a planned upgrade. If the device is in stable long-term production, the 3-year or 5-year term is typically more cost-effective per year and eliminates annual renewal administration.
The onsite engineer performs the physical hardware replacement. Restoring the FortiGate 81F configuration from backup is the customer’s responsibility unless Fortinet Professional Services or a managed service is also engaged. Keep current configuration backups stored off-device to enable rapid restoration after a swap.
FortiCare Premium provides the base support contract: firmware updates, TAC access, telephone support, Advanced Replacement hardware RMA, and 1-hour critical-issue response. The -212- Priority RMA add-on upgrades hardware delivery to a 4-hour window plus onsite engineer. Both are required — -212- alone without an active FortiCare Premium contract is not a valid support configuration.
The 4-hour target depends on Fortinet having an RMA parts depot within range of the FortiGate 81F’s physical location. Coverage varies by geography. Verify that your site falls within Fortinet’s 4-hour depot service area before purchasing the -212- tier, particularly for sites in remote regions.
Yes. FC-10-0081F-212-02-12 and the -301- Secure RMA are independent add-ons that can both be active on the same FortiGate 81F under FortiCare Premium or Elite. The -212- covers speed and labor; the -301- covers drive retention. Environments requiring both fast replacement and media control should hold both subscriptions.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-81F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0081F-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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