Original price was: CAD$1,163.54.CAD$938.34Current price is: CAD$938.34.
Authorized Partner for United States (US)Regulated and sensitive environments face a specific problem with standard hardware RMA: returning the failed unit means the hard drive leaves your physical control. The FortiGate 81F Secure RMA service (FC-10-0081F-301-02-60) solves this. Under Secure RMA, Fortinet ships a replacement unit and you retain the original drive — permanently. The 5-Year subscription keeps that protection in place across your entire support contract term.
The Secure RMA service (FC-10-0081F-301-02-60) is a hardware return-and-replacement add-on for the FortiGate 81F that includes drive retention rights. Under a standard RMA process, the failed unit (including its hard drive and any stored data) must be returned to Fortinet. Under Secure RMA, the customer keeps the original storage media. Fortinet ships a replacement chassis and the drive remains in your secure facility.
This service requires an active FortiCare Premium or FortiCare Elite subscription on the same FortiGate 81F. It covers hardware failures under normal operating conditions. Physical damage and losses outside Fortinet’s warranty terms are not included.
Secure RMA is relevant wherever data residency and physical media control are non-negotiable: government agencies, defense contractors, regulated financial institutions, healthcare organizations handling protected data, and any environment with air-gap or classified-network policies. Many security compliance frameworks and procurement specifications require proof that failed hardware containing logs or keys cannot leave the customer’s physical custody during the RMA process.
If drive retention is not a compliance requirement, the standard -210- or -211- Priority RMA services provide faster replacement at lower cost. Evaluate based on your data classification and contractual obligations.
The FC-10-0081F-301-02-60 license is delivered electronically worldwide and registered against the FortiGate 81F serial number in the FortiCare Support portal at support.fortinet.com. The Secure RMA entitlement is visible in the portal immediately after activation.
The subscription term is 5-year, beginning from activation. Coordinate the start date with your FortiCare Premium or Elite contract so both expire together — a gap between Secure RMA and the base FortiCare contract leaves the device without covered support.
Secure RMA is a separate entitlement from the standard hardware RMA that comes with your FortiCare contract. The table below summarizes the base hardware RMA and support levels across FortiCare tiers for the FortiGate 81F.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner offering electronic delivery of FC-10-0081F-301-02-60 to any country. Secure RMA is an important procurement requirement for many government and defense contracts, and we can supply the SKU with same-day license delivery. If you are evaluating whether Secure RMA is needed alongside regular FortiCare Premium, our team can walk through the options.
Under standard RMA, the failed unit, including its storage media, must be returned to Fortinet. Secure RMA grants you the right to permanently retain the original drive. This matters for environments where logs, certificates, or encryption keys stored on the device cannot leave your custody — even a wiped or failed drive may be subject to chain-of-custody requirements in regulated sectors.
The -301- Secure RMA service addresses drive retention, not delivery speed. The replacement hardware is still subject to standard advance replacement timelines unless you also hold a Priority RMA add-on (-210- or -211-). If you need both drive retention and a fast delivery SLA, you would combine Secure RMA with the appropriate Priority RMA tier.
Yes. The Secure RMA service (FC-10-0081F-301-02-60) requires FortiCare Premium or FortiCare Elite active on the same FortiGate 81F. FortiCare Essential does not qualify. Confirm your base FortiCare tier before purchasing this add-on.
Yes. The FC-10-0081F-301-02-60 license is an electronic subscription sold and delivered globally by DataCenter360.ca as an authorized Fortinet partner. The physical RMA logistics (replacement hardware) are handled by Fortinet’s regional support centers. Confirm hardware RMA depot coverage for your specific country with Fortinet support.
Yes. Fortinet offers Secure RMA renewals in 1-, 3-, and 5-year terms. Contact DataCenter360.ca before your current term expires to obtain the renewal SKU and avoid any lapse in Secure RMA entitlement on your FortiGate 81F.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-81F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0081F-301-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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