Fortinet FortiGate 900D FortiCare Elite Support, 1-Year (FC-10-00900-284-02-12)

SKU: FC-10-00900-284-02-12

Original price was: CAD$6,997.28.Current price is: CAD$5,582.94.

Save:20%You save CAD$990.17
1-year FortiCare Elite support subscription for the FortiGate 900D (FC-10-00900-284-02-12), providing 15-minute P1 critical response, NBD hardware replacement, and Extended LTS firmware. Legacy platform supported through April 2028.
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Product description

The FortiGate 900D passed its End of Order date in April 2023, but many units remain in active production service and continue to receive security support through April 2028. If your organization is still running a 900D in a critical role and your FortiCare expires, re-enrolling at Elite tier keeps the highest available response SLAs in place while you plan the migration to a current-generation platform. The FC-10-00900-284-02-12 is a 1-year FortiCare Elite subscription for that device.

What FortiCare Elite Covers

FortiCare Elite is Fortinet’s top support tier. For the FortiGate 900D, it provides the following compared to Essential and Premium:

Feature Essential Premium Elite
Critical-issue initial response 8 hours 1 hour 15 minutes
24×7 telephone support
Next-business-day hardware replacement
Priority RMA add-on eligibility
Firmware, tools & Fortinet portal access
Extended LTS support & Elite monitoring portal

Who Buys This

Organizations with a FortiGate 900D that still handles production traffic — perimeter firewalls, data-center segmentation, or WAN edge — and cannot tolerate a one-hour P1 response window. Legacy platforms in regulated environments (financial services, healthcare, critical utilities) often remain in service well past their order cutoff because procurement timelines for replacements are long. Elite support keeps the SLA as tight as possible during that window and maintains access to firmware security patches.

Activation and Delivery

FC-10-00900-284-02-12 is a software license delivered electronically, typically the same business day. Register it in the Fortinet Support portal for your FortiGate 900D serial number. Note that the FortiGate 900D’s Last Service Extension Date is April 2027 and End of Support is April 2028. A 1-year subscription activated today runs through mid-2027, within the support window. Fortinet will not extend service past the EOS date regardless of the contract term purchased.

FortiCare Elite vs. Upgrading to a Current Platform

Renewing support on a legacy device should be weighed against the cost and risk of extended operation. FortiCare Elite gives you 15-minute P1 response, NBD RMA, and Extended LTS firmware, which is valuable in the interim. However, the 900D is no longer receiving new feature development, and current threats are being addressed on newer ASICs. If a hardware replacement is planned within 18 months, also consider the FortiGate 900G or other current-generation units, where longer-term support contracts provide better long-run value.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. For legacy device licensing like this, we verify eligibility by serial number before processing to ensure the 900D is still within its service window. Electronic delivery is fast. Contact us if you need confirmation that your specific unit qualifies or if you want to discuss migration options alongside this renewal.

Is FortiCare still available for the FortiGate 900D?
Yes, through April 2028 (End of Support date). The 900D passed its End of Order date in 2023, but Fortinet continues to provide service renewals through the LSED of April 2027. A 1-year term activated today falls within that window.
What is the difference between FortiCare Premium and Elite on the FortiGate 900D?
The key differences at Elite tier are a 15-minute P1 critical response time (vs. 1 hour at Premium), access to Extended LTS firmware, and the Elite monitoring portal. Hardware replacement logistics and 24×7 phone support are available at both Premium and Elite.
Does FC-10-00900-284-02-12 include FortiGuard security subscriptions?
No. This is a FortiCare support-tier subscription only. FortiGuard services (IPS, URL Filtering, Anti-Malware, etc.) are purchased separately. For combined coverage, look at the FortiGate 900D UTP (FC-10-00900-950-02-12) or Enterprise bundle (FC-10-00900-809-02-12).
Is this license available internationally?
Yes. FortiCare software licenses are delivered electronically and available to customers worldwide. DataCenter360.ca processes international orders and ships activation codes to any country.
What happens to my FortiCare coverage after the 900D’s End of Support in April 2028?
After the EOS date, Fortinet no longer provides software updates, security patches, or technical support for the FortiGate 900D. If you are still running the device past that date, the appliance becomes unsupported regardless of any remaining contract term. Plan your hardware migration accordingly.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-900D

Product Type

Product Group

End of Order Date (EOO)

2023-04-16

Last Service Extension Date (LSED)

2027-04-16

End of Support Date (EOS)

2028-04-16

Product Family

FG-200 to FG-900

MPN

FC-10-00900-284-02-12

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