Fortinet FortiGate 900G FortiCare Elite Support, 5-Year (FC-10-FG9H0-284-02-60)

SKU: FC-10-FG9H0-284-02-60

Original price was: CAD$64,190.25.Current price is: CAD$50,676.52.

Save:21%You save CAD$9473.68
The FC-10-FG9H0-284-02-60 is a 5-Year FortiCare Elite Support subscription for the FortiGate 900G, providing 24×7 TAC access, a 15-minute Sev-1 response SLA, advance hardware replacement with Priority RMA included, and LTS firmware access. Delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

For a FortiGate 900G committed to a long-term network role, purchasing five years of FortiCare Elite in a single transaction locks in the top-tier support level for the entire operational window. FC-10-FG9H0-284-02-60 delivers that coverage: Elite-tier support for the 900G platform across a 5-year term, with a 15-minute Sev-1 response SLA, Priority RMA, and LTS firmware access included from the start.

What This License Covers

FortiCare Elite is the highest tier in Fortinet’s three-level support structure for FortiGate appliances. The table below shows how it compares to Essential and Premium.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour ✓ 15 minutes
24×7 phone & portal support
Advance hardware replacement (RMA)
Priority RMA add-on eligibility ✓ Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

The FortiGate 900G is a high-throughput platform built for large enterprise campuses and regional data centres, where firewall availability is tied directly to business operations. Organizations in regulated verticals — financial services, healthcare, government — routinely specify Elite-tier support to satisfy internal SLAs and compliance audit requirements. The 5-year term makes sense when the 900G is already committed as a long-term infrastructure anchor and procurement is structured around multi-year budget cycles, removing five annual renewal events from the maintenance calendar in a single purchase.

Activation and Delivery

FC-10-FG9H0-284-02-60 is an electronic license key. DataCenter360.ca delivers it to your inbox within one business day. Activation is completed in the Fortinet Support Portal against the registered 900G serial number. No additional hardware setup is required; the support entitlement activates against the existing firewall once the key is registered.

One Service vs. the Bundle

FortiCare Elite covers support tier and RMA logistics for the firewall hardware. It does not include FortiGuard security subscription services such as IPS, Application Control, or AV. If the 900G requires both Elite support and active FortiGuard coverage, the Enterprise bundle SKUs (FC-10-FG9H0-809 series) include FortiCare Premium plus the full FortiGuard stack and may be more cost-effective when both are needed together. For deployments where FortiGuard is already under a separate contract and the goal is to raise the support tier to Elite, FC-10-FG9H0-284-02-60 is the correct choice.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to the 900G-series licensing catalog. The FC-10-FG9H0-284-02-60 is sourced through authorized Fortinet distribution, ensuring the key registers cleanly without third-party delays. Delivery is electronic to any country with no customs or shipping handling. If aligning this SKU with an existing support contract or coordinating a renewal alongside FortiGuard, the team is available to assist before and after the order.

What is FortiCare Elite and how does it differ from Premium?
FortiCare Elite is Fortinet’s top-tier hardware support level. Compared to Premium, Elite cuts the Sev-1 initial response SLA from 1 hour to 15 minutes, includes Priority RMA in the base price rather than as an optional add-on, and provides access to the Extended LTS firmware branch and Elite monitoring portal. Both tiers include 24×7 TAC access and advance hardware replacement.

Does this subscription include FortiGuard security services?
No. FortiCare Elite is a hardware support and TAC access contract only. FortiGuard services — IPS, Application Control, AV, Web Filtering, and so on — are licensed separately. If both are needed from the start, the FortiGate 900G Enterprise bundle SKUs combine FortiCare Premium with FortiGuard in one subscription.

Can I purchase this SKU from outside Canada?
Yes. FortiCare support subscriptions are global. DataCenter360.ca delivers the license key electronically to any country, and registration in the Fortinet Support Portal is available worldwide.

What is the LTS firmware benefit included with Elite?
Long-Term Support (LTS) firmware is a stable, security-patched release branch maintained by Fortinet for an extended period. For production firewalls with strict change-control processes, LTS provides ongoing security patches without requiring an upgrade to the latest feature release. It is available only at Elite tier, not with Essential or Premium.

What is Priority RMA and is it included with Elite?
Priority RMA (also called Next-Day RMA or Improved RMA depending on the region) guarantees next-business-day advance replacement dispatch for failed hardware. At the Premium tier, Priority RMA is an optional add-on. At Elite, it is included in the base price. For a platform like the 900G where replacement logistics matter, this eliminates a separate annual Priority RMA purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-900G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG9H0-284-02-60

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