Fortinet FortiGate 901G Upgrade FortiCare Premium to Elite, 1-Year (FC-10-FG9H1-204-02-12)

SKU: FC-10-FG9H1-204-02-12

Original price was: CAD$2,653.20.Current price is: CAD$2,116.91.

Save:20%You save CAD$375.96
The FortiGate 901G 1-Year FortiCare Premium-to-Elite Upgrade (FC-10-FG9H1-204-02-12) activates Elite-tier response on top of your existing FortiCare Premium contract, including a 15-minute Sev-1 SLA, Elite monitoring portal, and extended LTS for one year. Requires active FortiCare Premium on the same serial. E-delivered worldwide.
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Product description

FC-10-FG9H1-204-02-12 is the 1-year FortiCare Premium-to-Elite upgrade for the FortiGate 901G. It is the shortest available term for activating Elite-tier response on top of an existing Premium contract — useful when the need for Elite SLAs is immediate but a multi-year commitment is not yet approved, or when an upgrade is needed to match an odd-length Premium renewal cycle.

What Elite Adds Over Premium

This upgrade requires an active FortiCare Premium on the same 901G serial number. It then enables:

  • Severity-1 response SLA moves from 1 hour to 15 minutes
  • Elite monitoring portal with device-insights visibility for the 901G platform
  • 18-month extended LTS firmware branch access beyond standard engineering end-of-support
  • Priority advance hardware replacement included (versus eligible add-on at Premium)

FortiCare Tier Comparison

The table places Elite tier in context against Premium and Essential for the FortiGate 901G.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Buys the 1-Year Option

The 1-year term serves two scenarios. The first is a trial: organizations evaluating whether Elite response times deliver measurable value before committing to a 3- or 5-year upgrade. The second is alignment: a Premium contract purchased mid-year that expires in less than 36 months, where a 1-year upgrade keeps the two contracts in sync for a cleaner combined renewal later. Compliance audits that require a documented SLA of 15 minutes or less within the current fiscal year are a third common driver.

Activation and Delivery

DataCenter360.ca delivers the registration key electronically after order confirmation. Activation registers at support.fortinet.com against the target 901G serial number. Both the Premium contract and this upgrade must reference the same serial. Coverage starts on the registration date and runs for one year from that point.

1-Year vs Longer Terms

The 3-year (FC-10-FG9H1-204-02-36) and 5-year (FC-10-FG9H1-204-02-60) upgrade SKUs provide the same Elite capabilities at a lower annualized cost. If the deployment is stable and a longer commitment is feasible, the 3- or 5-year terms reduce the total outlay per year. The 1-year is the right choice when flexibility or alignment takes priority over per-year cost. DataCenter360.ca can present a cost breakdown across all three terms on request.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca handles Premium-to-Elite upgrades routinely for enterprise customers across Canada and internationally. Before processing the order, we confirm that an active Premium contract exists for the submitted serial. Orders received by 2 PM ET ship electronically the same business day.

Is there a minimum contract duration before I can purchase this upgrade?
Fortinet requires an active FortiCare Premium subscription on the 901G serial at the time of upgrade registration. There is no minimum duration on the existing Premium contract — it just needs to be active. DataCenter360.ca will verify status before processing the order.
What exactly changes at my support experience when the upgrade activates?
Fortinet’s TAC system flags the device as Elite tier. For Severity-1 cases, the target response time drops from 1 hour to 15 minutes. You also gain access to the Elite monitoring portal on support.fortinet.com and qualify for extended LTS firmware builds during the covered period.
Can I stack this upgrade with a Priority RMA add-on?
Priority RMA is included in Elite tier, so the separate add-on purchase is not required. If you currently have a Priority RMA add-on on the Premium contract, the upgrade subsumes it for the 1-year window.
Is worldwide delivery available?
Yes. FC-10-FG9H1-204-02-12 is a software license with no geographic restrictions. DataCenter360.ca delivers electronically to customers in any country within 0-1 business days.
After the 1-year upgrade expires, can I immediately purchase another term?
Yes. You can purchase any of the three upgrade terms (1-, 3-, or 5-year) as a continuation, provided the underlying FortiCare Premium is still active. There is no waiting period between upgrade terms. DataCenter360.ca can process the renewal before the current term expires to avoid any gap in Elite coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-901G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG9H1-204-02-12

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