Fortinet FortiGate 901G Upgrade FortiCare Premium to Elite, 3-Year (FC-10-FG9H1-204-02-36)

SKU: FC-10-FG9H1-204-02-36

Original price was: CAD$7,959.59.Current price is: CAD$6,283.88.

Save:21%You save CAD$1174.74
The FortiGate 901G 3-Year FortiCare Premium-to-Elite Upgrade (FC-10-FG9H1-204-02-36) steps existing FortiCare Premium coverage up to Elite, adding a 15-minute Sev-1 response SLA, the Elite monitoring portal, and extended LTS access for three years. Requires active FortiCare Premium on the same serial. Delivered electronically worldwide.
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Product description

Three-year renewal windows are common in enterprise network planning, and the FortiGate 901G 3-Year FortiCare Premium-to-Elite Upgrade aligns with that cycle exactly. FC-10-FG9H1-204-02-36 does not replace the existing Premium contract — it runs on top of it, converting response SLAs and portal access to Elite tier for the full three years without touching the underlying subscription.

What This Upgrade Adds

FC-10-FG9H1-204-02-36 requires an active FortiCare Premium contract for the same 901G serial number. On top of that baseline, it enables:

  • Severity-1 response drops from 1 hour to 15 minutes
  • Elite monitoring and device-insights portal for the FortiGate platform
  • Extended LTS firmware branch access (18 months beyond standard end-of-engineering-support)
  • Priority advance hardware replacement eligibility included

FortiCare Tier Comparison

This upgrade brings the FortiGate 901G to Elite tier. The table below shows where each tier stands across the key support dimensions.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This in a 3-Year Commitment

The 3-year term suits organizations already on FortiCare Premium who have confirmed that Elite response times are now a contractual or operational requirement. Finance, healthcare, and government sectors often work on 3-year procurement cycles, and this term lets them lock in Elite SLAs at the same cadence. It also works well mid-lifecycle: if Premium was purchased at hardware deployment and an SLA upgrade is now needed partway through, the 3-year upgrade can close out the remaining coverage window cleanly.

Activation and Delivery

DataCenter360.ca delivers the registration key electronically within 0-1 business days. Activation happens at support.fortinet.com against the 901G serial number. Both the active Premium contract and this upgrade must reference the same serial. If you are upgrading multiple 901G units, confirm each serial before submitting the order.

Choosing Between Upgrade Terms

All three terms — 1-year (FC-10-FG9H1-204-02-12), 3-year (this SKU), and 5-year (FC-10-FG9H1-204-02-60) — deliver identical Elite capabilities. The 3-year option is the practical middle ground: a longer horizon than an annual renewal without committing to a full 5-year term when the hardware refresh schedule is uncertain. If you need options presented for budget approval, DataCenter360.ca can issue a comparison quote across all three terms.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP sourcing licenses through authorized distribution channels. For a Premium-to-Elite upgrade, we verify that an active Premium contract exists for the target serial before processing the order. Same-day electronic delivery applies to orders confirmed by 2 PM ET.

Does FC-10-FG9H1-204-02-36 replace the active FortiCare Premium contract?
No. It is an add-on that upgrades the response tier for the 3-year window. The Premium contract continues on its own schedule. The upgrade means Fortinet TAC handles your Severity-1 cases with Elite priority during the covered period.
What happens at the end of the 3-year upgrade term?
Coverage reverts to FortiCare Premium at the level of the underlying contract. To maintain Elite SLAs beyond that point, purchase a new upgrade term before expiry. DataCenter360.ca can flag renewal dates so you are not caught with a gap.
Can I purchase this upgrade if FortiCare Premium recently lapsed?
No. An active FortiCare Premium subscription on the same serial number is a prerequisite. If Premium has lapsed, it must be reinstated first. If you prefer a single Elite subscription without a prior Premium requirement, the standalone Elite SKU for the 901G-DC platform is FC-10-FD9H1-284-02-36.
Is this subscription available to buyers outside Canada?
Yes. FC-10-FG9H1-204-02-36 is a software subscription with no geographic restrictions. DataCenter360.ca delivers electronically to any country within 0-1 business days of order confirmation.
Does this upgrade cover more than one FortiGate 901G?
Each license covers a single serial number. A second unit requires a separate upgrade. For HA pairs or multi-device deployments, contact DataCenter360.ca before ordering and we can prepare a volume quote.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-901G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG9H1-204-02-36

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