Original price was: CAD$19,109.04.CAD$15,086.09Current price is: CAD$15,086.09.
A confirmed hardware failure on a FortiGate 901G should not turn into days of waiting. This 3-Year 4-Hour Courier Priority RMA (SKU FC-10-FG9H1-211-02-36) commits Fortinet to couriering a replacement appliance to your site within four hours of an approved exchange, including weekends and holidays. It is a Priority RMA add-on that layers on top of an active FortiCare Premium or FortiCare Elite contract on the same device.
Standard next-business-day advanced replacement is already included with FortiCare Premium and Elite. This add-on upgrades that replacement speed to a four-hour on-site courier delivery. Once Fortinet confirms the exchange, the replacement part is dispatched by courier and delivered to your premises within the four-hour window, so a failed FortiGate 901G can be swapped back into service the same day rather than the next business day.
This tier fits sites where the FortiGate 901G sits in the primary data path and even a next-day gap is unacceptable, such as edge data centers, colocation racks, and branch aggregation points. FortiCare Essential customers are not eligible for Priority RMA add-ons, so an active Premium or Elite support contract on the appliance is a prerequisite.
Priority RMA add-ons like this one require Premium or Elite. The table shows how the base support tiers differ before the four-hour add-on is applied:
| Support & RMA level | FortiCare Essential | FortiCare Premium | FortiCare Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The contract is a Fortinet subscription entitlement, delivered electronically. After purchase it is registered against the FortiGate 901G serial number in FortiCare and runs for 3-year from activation. There is no physical shipment for the contract itself. Availability of four-hour courier delivery depends on the destination country, so confirm coverage for your location before you rely on it.
DataCenter360.ca is a Fortinet Select Partner, and we register this Priority RMA contract to your FortiGate 901G so the entitlement is live and verifiable in FortiCare. Licensing and service contracts are delivered electronically to customers worldwide. If you are not sure whether four-hour courier is offered at your site, or you want to pair it with the matching FortiCare Premium term, ask us before you order and we will confirm the right combination.
Yes. Four-Hour Courier Priority RMA is an add-on to FortiCare Premium or FortiCare Elite on the same FortiGate 901G. FortiCare Essential is not eligible for Priority RMA options.
Next Calendar Day delivers the replacement the following calendar day. Four-Hour Courier delivers it on-site within four hours of a confirmed exchange, and the coverage includes weekends and holidays.
Yes. Service contracts are delivered electronically to any country. Physical four-hour courier delivery of replacement hardware is subject to per-country availability, which we can confirm for your location.
Within four hours of Fortinet confirming the exchange, a courier delivers the replacement part to your site.
It is delivered as an electronic Fortinet subscription and registered against your FortiGate 901G serial number in FortiCare. It runs for 3-year from activation.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-901G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FG9H1-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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