Fortinet FortiGate 901G FortiCare Premium Support, 3-Year (FC-10-FG9H1-247-02-36)

SKU: FC-10-FG9H1-247-02-36

Original price was: CAD$31,858.68.Current price is: CAD$25,151.58.

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The FC-10-FG9H1-247-02-36 is a 3-year FortiCare Premium Support subscription for the FortiGate 901G, covering 24×7 TAC access, a 1-hour Sev-1 response SLA, and advance hardware replacement — delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

Three years is long enough to justify writing annual support costs out of the budget cycle, and short enough to leave a hardware refresh option open at the end of the term. For a FortiGate 901G deployed in a logging or compliance role — where the 2x 480 GB SSDs are earning their place — a 3-year FortiCare Premium subscription keeps TAC access and advance replacement aligned with the appliance’s productive life without committing to a 5-year horizon.

What This License Covers

FortiCare Premium covers the support and hardware logistics side of owning a FortiGate 901G. It does not include FortiGuard threat-intelligence feeds, which are purchased separately or as part of a bundle. The focus here is uptime: a 24×7 TAC channel, a 1-hour Sev-1 response target, and advance hardware replacement for the full 3-year term. The table below places Premium in context against the Essential and Elite tiers.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

Mid-enterprise and managed-service environments that have deployed the FortiGate 901G as a primary inspection and logging appliance and need a defined support window. A 3-year term is suitable for organizations on 3-year budget cycles, those that need to align support expiry with another contract on the same hardware, or teams that want the pricing stability of a multi-year commitment without the full 5-year lock-in.

Activation and Delivery

After payment confirmation, DataCenter360.ca issues the registration key electronically, typically within one business day. Activate in the Fortinet Support Portal at support.fortinet.com against the FortiGate 901G serial number. Coverage begins on the activation date and runs for three years. Delivery is worldwide and fully electronic — no physical component is involved.

FortiCare Premium vs. the Full Bundle

This SKU covers support and RMA only. The FortiGuard feeds that power IPS, antivirus, web filtering, and application control are not included. If your 901G deployment requires active threat inspection, the UTP bundle (FC-10-FG9H1-950-02-36) or Enterprise bundle (FC-10-FG9H1-809-02-36) combines FortiCare Premium with the relevant FortiGuard services in one subscription, usually at a lower cost than assembling the same coverage from individual SKUs over a 3-year term.

Buying from DataCenter360.ca

DataCenter360.ca maintains the complete 901G licensing range in our active catalog — FortiCare Premium in all three term lengths, plus FortiCloud and individual FortiGuard services. As a Fortinet Select Partner, we can turn around confirmed registration keys the same business day on most orders received before 2 PM ET. For organizations managing multiple FortiGate licenses with different expiry dates, we can build a co-term quote to consolidate them into a single renewal window.

What is the onboard storage capacity of the FortiGate 901G?
The FortiGate 901G ships with two 480 GB SSDs, giving 960 GB of on-appliance storage for logs, reports, and security analytics. This distinguishes it from the FortiGate 900G, which has no internal storage. The storage is used by FortiOS for local log retention and does not affect throughput performance (26 Gbps IPS, 22 Gbps NGFW).
What Sev-1 response SLA applies under FortiCare Premium?
Fortinet targets a one-hour initial TAC response for Severity-1 incidents — defined as a complete production outage with no available workaround — on a 24×7 basis for the full 3-year term. Essential provides next-business-day response for the same severity; Elite reduces it to 15 minutes. The 1-hour SLA applies from the moment the Sev-1 case is opened with TAC.
Can this subscription be co-termed with other active licenses on the same unit?
Yes. Fortinet supports co-term renewals where a new subscription’s start date is aligned to an existing entitlement’s expiry, rather than starting immediately. This allows you to consolidate multiple service expiry dates into a single annual renewal event. Contact DataCenter360.ca for a co-term quote before placing your order.
Does the advance replacement include the same 901G model (with SSD)?
Yes. Fortinet’s advance replacement process ships a unit of the same model — in this case a FortiGate 901G with the standard 2x 480 GB SSD configuration. Logs stored on the failed unit’s SSDs are not transferred as part of the hardware swap. Ensure critical log data is replicated off-appliance to FortiAnalyzer or a syslog destination if continuous log availability is a compliance requirement.
Is this license restricted to Canada or specific regions?
No. DataCenter360.ca delivers the registration key electronically and worldwide. The license is activated against the FortiGate 901G serial number in the Fortinet Support Portal, which is accessible from any country. There is no geographic restriction on the delivery or activation of this subscription.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-901G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG9H1-247-02-36

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