Fortinet FortiGate 901G FortiCare Elite Support, 3-Year (FC-10-FG9H1-284-02-36)

A three-year FortiCare Elite contract on the FortiGate 901G is the practical mid-point between annual renewals and a full 5-year commitment. FC-10-FG9H1-284-02-36 locks in Elite-grade support — 15-minute Sev-1 response, a named Technical Account Manager, same-day priority RMA, and Extended LTS firmware access — across the core of a typical hardware refresh cycle, so your security team isn’t managing support renewals every 12 months.

What This Subscription Provides

FortiCare Elite is Fortinet’s premium support tier. Over its 3-year term, FC-10-FG9H1-284-02-36 covers the following for the FortiGate 901G:

• 15-minute Severity-1 response (vs. 1 hour under Premium, 2 hours under Essential)
• Dedicated Technical Account Manager with FortiGate 900G-series expertise
• Priority advance hardware replacement with same-day dispatch authorization
• Elite monitoring portal: proactive health, firmware, and configuration visibility
• Extended LTS firmware branch access for stability-critical deployments
• 24×7 telephone and web-case support throughout the 3-year term

FortiCare Tier Comparison

This product provides Elite tier coverage. The table below summarizes how the tiers compare for the FortiGate 901G.

Who Chooses the 3-Year Term

The 3-year term suits teams with defined hardware lifecycles and predictable budget cycles. Organizations running the 901G as a core data-centre edge or internal segment firewall typically plan 3–5-year refresh windows. Matching the support term to that window eliminates mid-cycle renewal work and ensures Elite coverage doesn’t lapse before the unit is scheduled for replacement. It also improves cost-per-year versus buying three consecutive 1-year terms.

Activation and Delivery

FC-10-FG9H1-284-02-36 is delivered electronically. You receive a license key within 0–1 business days of ordering, which registers through the Fortinet support portal against the 901G’s serial number. The 3-year term begins on the registration date. Orders can be placed in advance of planned registration without penalty.

Comparing Across Terms

If budget flexibility allows a longer commitment, the 5-year term (FC-10-FG9H1-284-02-60) lowers cost per year further and eliminates the mid-cycle renewal. If you need to evaluate the contract first, the 1-year option (FC-10-FG9H1-284-02-12) is available. All three terms deliver identical Elite-tier coverage; the choice is purely about duration and annual cost.

Buying from DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner and MSSP status. We stock the full 901G licensing line, source through authorized distribution, and deliver electronically worldwide. Multi-year license orders are confirmed same-day, and we can assist with contract alignment if you’re transitioning from a prior support tier. Contact us before ordering if you have questions about your existing contract.