Fortinet FortiGate 901G FortiCare Elite Support, 5-Year (FC-10-FG9H1-284-02-60)

SKU: FC-10-FG9H1-284-02-60

Original price was: CAD$66,329.93.Current price is: CAD$52,365.74.

Save:21%You save CAD$9789.47
The FC-10-FG9H1-284-02-60 is a 5-year FortiCare Elite subscription for the FortiGate 901G, providing a 15-minute Sev-1 response SLA, a named TAM, priority RMA, and Elite monitoring portal access — delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

Running a FortiGate 901G in a production data-centre means your support contract carries real operational weight. FC-10-FG9H1-284-02-60 is the 5-year FortiCare Elite subscription for the 901G: a 15-minute Severity-1 response commitment, a dedicated Technical Account Manager familiar with the platform, priority hardware replacement, and extended LTS firmware access, all in a single multi-year agreement.

What FortiCare Elite Covers on the 901G

Elite is Fortinet’s top-tier managed support plan. For the FortiGate 901G, this 5-year subscription delivers:

  • 15-minute Sev-1 response SLA (down from 1 hour under Premium)
  • Named Technical Account Manager with FortiGate platform expertise
  • Priority advance hardware replacement with same-day dispatch authorization
  • Elite monitoring portal for proactive health and performance visibility
  • Extended Long-Term Support firmware branch access
  • 24×7 telephone and web-case support included throughout the 5-year term

FortiCare Tier Comparison

This product provides Elite tier coverage. The table below shows where Elite stands relative to Essential and Premium for the FortiGate 901G.

Feature Essential Premium Elite
Severity-1 response SLA 2 hours 1 hour 15 minutes
24×7 telephone support
Advance hardware replacement
Priority RMA
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Why the FortiGate 901G Warrants Elite Coverage

The 901G carries two 480 GB SSDs for local log retention — a configuration choice that reflects compliance and forensic requirements rather than casual branch use. Firewalls holding months of on-device logs anchor audit trails, and an unplanned outage puts that continuity at risk. An Elite SLA cuts the response window from 60 minutes to 15, and same-day hardware replacement means the logging chain resumes faster. For SOC teams, that matters when the audit clock is running.

Activation and Delivery

FC-10-FG9H1-284-02-60 is a software subscription delivered electronically within 0–1 business days of order confirmation. No shipping required. You receive a license key that registers against the 901G serial number through the Fortinet support portal. The 5-year term activates on the registration date, so ordering in advance is fine — coverage starts when you register, not when you pay.

5-Year vs. Shorter Terms

The 5-year commitment typically offers the lowest cost per year and eliminates annual renewal administration for the life of the deployment. If your procurement cycle or budget constraints make a multi-year commitment impractical, 1-year (FC-10-FG9H1-284-02-12) and 3-year (FC-10-FG9H1-284-02-36) terms are also available. All three terms deliver identical Elite coverage; the only variable is the duration and the per-year pricing.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. We carry the full 901G licensing catalog, source through authorized channels, and deliver electronically to customers worldwide. If you have questions about stacking this against an existing support contract or want a multi-unit quote, reach out before ordering — we respond the same business day.

Is FortiCare Elite a standalone subscription or does it require Premium?
FC-10-FG9H1-284-02-60 is a standalone Elite subscription — it does not require a pre-existing Premium contract. It replaces whatever support tier was previously in place on the 901G. The separate Premium-to-Elite upgrade SKU (FC-10-FG9H1-204) is only needed when you already have Premium active and want to layer Elite on top without a new contract.
Does this subscription cover FortiGuard threat intelligence services?
No. FortiCare Elite covers hardware support, TAM access, and response SLAs, not FortiGuard threat feeds. FortiGuard services (IPS, AV, Web Filtering, etc.) are licensed separately through subscription bundles such as UTP or Enterprise. You can run both concurrently.
Is this license available in all countries?
Yes. FC-10-FG9H1-284-02-60 is a software subscription with no hardware export controls. DataCenter360.ca delivers electronically worldwide, typically within one business day of order confirmation.
What does the Elite monitoring portal provide?
The Elite monitoring portal gives Fortinet TAMs visibility into appliance health, firmware currency, and configuration drift in near-real time. It enables proactive outreach before a problem escalates to a support case — a meaningful benefit for high-traffic data-centre units like the 901G where unplanned downtime is costly.
Can the 5-year term be transferred to a replacement unit?
FortiCare contracts are tied to a serial number. If Fortinet replaces the 901G under an RMA, the contract transfers to the replacement unit through Fortinet’s support portal. Contact Fortinet TAC or DataCenter360.ca if you need assistance with a serial-number transfer after an RMA event.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-901G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG9H1-284-02-60

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