Original price was: CAD$708.43.CAD$571.32Current price is: CAD$571.32.
United States (US) Authorized DistributorRunning a FortiGate 90G at a branch office means depending on it for NGFW inspection, SD-WAN traffic steering, and ZTNA enforcement every hour of the day. When a firmware question or a hardware issue comes up outside business hours, waiting until Monday isn’t an option. The FortiGate 90G 1-Year FortiCare Premium (FC-10-0090G-247-02-12) ensures phone access to Fortinet’s technical team around the clock for twelve months.
FortiCare Premium provides 24×7 phone and online access to Fortinet’s technical support team, with a one-hour response commitment on critical issues (P1/P2). It also includes standard advanced-replacement RMA, so if the FortiGate 90G hardware fails, Fortinet ships a replacement before you return the defective unit. Firmware updates, security advisories, and the Fortinet support portal are included for the full one-year term.
This product is FortiCare Premium — the mid-tier option covering 24×7 phone and online support with a one-hour response commitment for critical issues. The table below summarizes what changes across tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA type | Return & Replace only | Standard Adv. Replacement | Standard Adv. Replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This license is bought separately from the hardware. It applies to an existing FortiGate 90G (SKU: FG-90G) already registered in the Fortinet support portal. Common buyers include IT teams at branch offices and distributed enterprises that run the FortiGate 90G as the primary NGFW, SD-WAN gateway, or ZTNA enforcement point, and need reliable support access without an on-site Fortinet engineer. Organizations subject to uptime SLAs, compliance audits, or change-control requirements typically choose Premium over Essential because of the telephone access and one-hour critical-issue response.
This is a license-only SKU, FC-10-0090G-247-02-12. No hardware ships. After purchase, DataCenter360.ca delivers the license key electronically, typically within one business day. You apply it in the Fortinet Support portal (support.fortinet.com) under your registered FortiGate 90G serial number. Coverage begins on the activation date, not the purchase date, so you have some flexibility in timing.
FortiCare Premium is a support contract, not a security subscription. It does not add FortiGuard threat intelligence services like IPS signatures, web filtering, or anti-malware. If you want combined support plus FortiGuard services, look at the FortiGate 90G UTP or Enterprise subscription bundles, which include both FortiCare and FortiGuard in one annual or multi-year term. FortiCare Premium alone makes sense when the device is already covered by a separate FortiGuard service, or when you need to renew support independently.
DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare subscriptions across Canada and internationally. This one-year license is electronic: once payment is confirmed, you receive the activation key by email and apply it in the Fortinet support portal the same day. No import process, no physical delivery.
FortiCare Premium (FC-10-0090G-247-02-12) is a per-device support contract for the FortiGate 90G hardware appliance (FG-90G). It does not apply to virtual machines or other models. You register it against the FG-90G serial number in the Fortinet support portal.
Yes. As long as the FG-90G is registered in the Fortinet support portal, you can apply a new FortiCare Premium license to it. This is the standard renewal flow. If the device has no active support contract, coverage simply begins on the activation date.
Essential provides web-only support with next-business-day response and return-and-replace RMA. Premium adds 24×7 telephone support, a one-hour critical-issue response commitment, and standard advanced-replacement RMA (Fortinet ships a replacement before you return the failed unit). For devices handling live traffic, Premium is the practical choice.
No. FortiCare Premium covers technical support and hardware RMA, not FortiGuard threat intelligence. For bundled security services, you need a FortiGuard subscription or one of the all-in-one UTP or Enterprise bundles. Both types of coverage can be purchased and run simultaneously.
Yes. FortiCare Premium licenses for the FortiGate 90G are available to customers globally. DataCenter360.ca delivers the activation key electronically, so there is no shipping or customs consideration regardless of where the FG-90G is deployed.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-90G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0090G-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
