Fortinet FortiGate 90G FortiCare Premium Support, 3-Year (FC-10-0090G-247-02-36)

SKU: FC-10-0090G-247-02-36

Original price was: CAD$2,125.28.Current price is: CAD$1,713.94.

Save:19%You save CAD$288.46
The FortiGate 90G 3-Year FortiCare Premium (FC-10-0090G-247-02-36) is a three-year support subscription for the FG-90G, covering 24×7 phone and online access, one-hour critical-issue response, standard advanced-replacement RMA, and firmware updates across the full term — delivered electronically worldwide.
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Product description

Renewing FortiCare annually adds overhead that many IT teams would rather skip. The FortiGate 90G 3-Year FortiCare Premium (FC-10-0090G-247-02-36) consolidates three years of 24×7 support, advanced-replacement RMA, and firmware access into a single purchase. For FG-90G deployments with a predictable operational window, the three-year term lowers cost per year and removes the annual renewal from the calendar.

What FortiCare Premium covers

FortiCare Premium provides 24×7 phone and online access to Fortinet’s technical support team, with a one-hour response commitment on critical issues (P1/P2). It also includes standard advanced-replacement RMA, so if the FortiGate 90G hardware fails, Fortinet ships a replacement before you return the defective unit. Firmware updates, security advisories, and the Fortinet support portal are included for the full three-year term.

FortiCare support tiers: Essential, Premium, and Elite

This product is FortiCare Premium — the mid-tier option covering 24×7 phone and online support with a one-hour response commitment for critical issues. The table below summarizes what changes across tiers.

Feature Essential Premium Elite
Critical issue response Next business day 1 hour 15 minutes
Non-critical response Next business day Next business day 2 business hours
Telephone support
Hardware RMA type Return & Replace only Standard Adv. Replacement Standard Adv. Replacement
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who purchases this subscription

This license is bought separately from the hardware. It applies to an existing FortiGate 90G (SKU: FG-90G) already registered in the Fortinet support portal. Common buyers include IT teams at branch offices and distributed enterprises that run the FortiGate 90G as the primary NGFW, SD-WAN gateway, or ZTNA enforcement point, and need reliable support access without an on-site Fortinet engineer. Organizations subject to uptime SLAs, compliance audits, or change-control requirements typically choose Premium over Essential because of the telephone access and one-hour critical-issue response.

Activation and delivery

This is a license-only SKU, FC-10-0090G-247-02-36. No hardware ships. After purchase, DataCenter360.ca delivers the license key electronically, typically within one business day. You apply it in the Fortinet Support portal (support.fortinet.com) under your registered FortiGate 90G serial number. Coverage begins on the activation date, not the purchase date, so you have some flexibility in timing.

FortiCare Premium vs. a FortiGuard bundle

FortiCare Premium is a support contract only. It does not enable FortiGuard security subscriptions such as IPS, web filtering, or AV. If your requirement is a combined security and support package, the FortiGate 90G UTP or Enterprise bundles include both in a single term. The three-year FortiCare Premium term pairs well with a separately purchased multi-year FortiGuard subscription for customers who want to manage support and security renewals on independent schedules.

Ordering from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. This three-year subscription is electronic and delivered within one business day of payment. Coverage starts on the activation date you choose in the Fortinet support portal. If you are aligning the term start with an existing hardware warranty or FortiGuard subscription, there is flexibility to time the activation accordingly.

Does the 3-year term cost less per year than three annual purchases?

Typically yes. Fortinet’s multi-year terms are priced lower on a per-year basis than three consecutive one-year purchases. The exact difference varies by region and pricing tier, but buying in bulk is the standard approach for devices with a known operational lifespan.

Can I start the 3-year coverage from a future date?

The coverage term begins when you activate the license in the Fortinet support portal, not on the purchase date. You have flexibility to activate it shortly after purchase or to align it with an existing contract expiry. Contact DataCenter360.ca if you need help timing co-terminus renewals.

What happens if the FortiGate 90G hardware fails during the 3-year term?

FortiCare Premium includes standard advanced-replacement RMA. Fortinet ships a replacement unit before receiving the defective one. The turnaround time depends on the depot closest to your location. Optional Priority RMA (FC-10-0090G-210-02-xx) can be added for expedited delivery if faster replacement is required.

Does FortiCare Premium include FortiGuard threat intelligence services?

No. FortiCare Premium is a support and RMA contract. FortiGuard services (IPS, anti-malware, URL filtering, etc.) require a separate FortiGuard subscription or an all-in-one UTP or Enterprise bundle. Both can run simultaneously on the same FG-90G.

Is this subscription available globally?

Yes. FortiCare Premium licenses have no geographic restriction. DataCenter360.ca delivers the activation key electronically, making it available to customers in any country where the FG-90G is deployed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-90G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0090G-247-02-36

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