Fortinet FortiGate 90G Secure RMA Service, 5-Year (FC-10-0090G-301-02-60)

Organizations handling sensitive data face a problem that standard RMA contracts don’t address well: returning a failed firewall to a depot means shipping a device that may still contain IPsec keys, VPN profiles, and local user credentials. The FC-10-0090G-301-02-60 solves this. For five years, every FortiGate 90G hardware failure results in a replacement shipped to you — and the defective unit stays at your site for controlled decommissioning.

What Secure RMA Covers

Secure RMA is a hardware replacement contract where Fortinet ships a replacement FortiGate 90G when a failure is confirmed through Fortinet TAC. The key difference from standard Advanced Replacement: the defective unit stays at your location. You are not required to return it to Fortinet. This matters in environments where a firewall appliance may contain stored VPN credentials, IPsec pre-shared keys, local user authentication data, or policy configurations that your security policy restricts from leaving the premises.

The 5-Year term of FC-10-0090G-301-02-60 covers that commitment for the full period without annual renewals.

Who Needs Secure RMA

Secure RMA is the right choice for organizations in regulated verticals where hardware return creates compliance exposure. Financial services branches operating under data handling agreements, healthcare facilities subject to patient data protections, and government or public-sector sites with physical security requirements are all natural fits. It also suits any organization that simply has a policy against shipping a decommissioned network device to a third-party depot without first wiping it — and where performing a verified wipe on a failed device is not guaranteed.

Activation and Delivery

The license key is delivered electronically after purchase, typically the same business day. Register it in the FortiCare support portal using your FortiGate 90G’s serial number. No hardware ships at activation. The Secure RMA replacement process only initiates if you open a hardware failure case with Fortinet TAC and the failure is confirmed. Coverage begins on the registration date and runs for 5-Year.

FortiCare Support Tiers and RMA Options

Priority RMA services like this one are add-ons to an active FortiCare support contract. The table below shows how hardware replacement works across FortiCare tiers for the FortiGate 90G and where each Priority RMA level fits.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiGate 90G support contracts in Canada and internationally. The FC-10-0090G-301-02-60 license ships electronically, typically the same business day, and covers your FortiGate 90G for five full years of Secure RMA protection. If you need a shorter term or want to bundle FortiCare Premium alongside this service, reach out and we can put together the right combination.