Fortinet FortiGate 91G FortiCare Elite Support, 1-Year (FC-10-0091G-284-02-12)

SKU: FC-10-0091G-284-02-12

Original price was: CAD$1,051.25.Current price is: CAD$847.78.

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The FortiGate 91G FortiCare Elite Support subscription (FC-10-0091G-284-02-12) provides one year of Fortinet's highest support tier on the FortiGate 91G: two-hour critical-issue response, same-day hardware replacement, Priority RMA included, and Elite monitoring portal access, delivered electronically worldwide.
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Product description

Year-by-year procurement is common in environments where hardware refresh cycles are still being planned. FC-10-0091G-284-02-12 applies FortiCare Elite support to the FortiGate 91G for a single year, giving the deployment the highest Fortinet support tier without locking in a multi-year commitment. The 91G runs on the FortiSP5 security processor with a 480 GB NVMe SSD, so it occupies a meaningful position in most branch security architectures — Elite support reflects that investment.

What FortiCare Elite Covers

FortiCare Elite on the FortiGate 91G provides 24/7 telephone TAC access with a two-hour P1 critical-issue response SLA, same-day hardware replacement for the complete appliance, Priority RMA included as a standard entitlement, Extended LTS firmware support, and the Elite monitoring portal. FC-10-0091G-284-02-12 activates these entitlements on the target serial number from the registration date for twelve months.

FortiCare Tier Comparison

A summary of the three FortiCare service tiers for the FortiGate 91G.

Feature Essential Premium Elite
Critical-issue response time Next business day 4 hours 2 hours
Telephone support
Hardware replacement NBD advance exchange NBD advance exchange Same-day
Priority RMA (next-day) Add-on eligible Included
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

One-year Elite contracts on the FortiGate 91G are typical in two situations: organizations on annual budget cycles that require a fresh approval each year, and teams migrating from a multi-year Premium contract who want to run Elite for a year before committing to a three- or five-year term. The 91G is often deployed at healthcare and financial services branches that run compliance logging locally on the onboard SSD — the same-day replacement SLA and Priority RMA make downtime management more predictable in those settings.

Activation and Delivery

FC-10-0091G-284-02-12 is an electronic subscription license delivered by email after purchase. Register it at support.fortinet.com against the FortiGate 91G serial number. No existing FortiCare contract is required; this contract starts fresh at Elite tier. The entitlement activates from the registration date and runs for twelve months. Delivery completes within minutes of the order being processed.

One Year vs. Multi-Year

If the 91G is expected to remain in service for three or more years and budget approval is not a constraint, the three-year (FC-10-0091G-284-02-36) or five-year (FC-10-0091G-284-02-60) contracts cost less per year than renewing annually. The one-year SKU is the practical choice when annual budget cycles are mandatory, when the hardware refresh date is uncertain, or when Elite support needs to be confirmed by your team before a longer commitment is made.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner, and FortiCare Elite contracts are sourced through the direct authorized channel. License keys deliver by email the same day they are ordered. There are no geographic restrictions on purchase or delivery — teams anywhere can register this contract against a FortiGate 91G serial number on Fortinet's global support portal. Questions about serial number eligibility or co-terming with existing services are handled before the order if needed.

Does FC-10-0091G-284-02-12 require an existing FortiCare contract?
No. This is a standalone FortiCare Elite contract that starts fresh at the Elite tier. The 91G serial number does not need to have any prior or active FortiCare subscription. If the device already has a FortiCare Premium contract and you want to upgrade rather than start fresh, use the Premium-to-Elite upgrade SKU (FC-10-0091G-204-02-12) instead.
Is Priority RMA included in this one-year Elite contract?
Yes. Priority RMA is part of the FortiCare Elite entitlement regardless of term length. You do not need to purchase FC-10-0091G-210-02-12 separately. Same-day hardware replacement and priority courier logistics are both included under the Elite tier from the registration date.
What happens when the one-year Elite term expires?
At expiry the appliance loses its FortiCare Elite entitlements. You will need to renew with a new Elite contract, downgrade to a lower FortiCare tier, or let it lapse depending on your support strategy. Fortinet sends renewal notices before the term ends. Renewing before expiry ensures there is no gap in Priority RMA coverage.
What is the difference between FortiCare Elite and a FortiGuard security bundle?
FortiCare Elite is a support contract governing hardware replacement speed, TAC response time, and firmware access. FortiGuard bundles — UTP, ATP, Enterprise — govern threat-intelligence subscriptions: IPS signatures, antivirus, web filtering, and application control. They serve different functions and are typically purchased together for a fully protected, fully supported deployment.
Can this license be purchased for a FortiGate 91G outside Canada?
Yes. FC-10-0091G-284-02-12 is an electronic license with no geographic purchase restriction. DataCenter360.ca delivers FortiCare contracts electronically to any country. The entitlement is registered on Fortinet's global support portal and tied to the serial number. Physical same-day replacement logistics may vary by region; confirm coverage details with Fortinet TAC for remote sites.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-91G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0091G-284-02-12

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