Original price was: CAD$457.64.CAD$369.07Current price is: CAD$369.07.
Authorized Partner for United States (US)The FortiGateRugged 30D is a DIN-rail-mounted security appliance built for industrial and utility environments: IEC 61850-3 and IEEE 1613 rated, with a wide operating temperature range designed for substations, manufacturing floors, and outdoor enclosures. Many of these units remain active in OT and ICS networks years after their initial deployment. Maintaining a FortiCare contract on a device still protecting production infrastructure means firmware security patches, hardware replacement coverage, and TAC access remain available for as long as the unit runs.
FC-10-R030D-284-02-12 provides Fortinet’s top support tier for one year on the FortiGateRugged 30D. The table below shows how Elite compares to Essential and Premium:
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue initial response | Next business day | 4 hours | 1 hour |
| Phone support coverage | 8×5 business hours | 24×7 | 24×7 |
| Hardware replacement | Next business day | Same or next business day | Same or next business day |
| Priority RMA eligibility | — | — | ✓ |
| Firmware access & support portal | ✓ | ✓ | ✓ |
| Extended LTS & Elite monitoring portal | — | — | — |
Note: Extended LTS and the Elite monitoring portal are FortiGate-platform features and are not applicable to FortiGateRugged appliances. All other Elite entitlements listed above apply fully.
Electric utilities, water treatment facilities, and industrial operators running the FortiGateRugged 30D in a substation or plant environment often require the fastest available support response because downtime in those settings carries safety or regulatory consequences. If a one-hour critical response SLA is written into a service-level agreement with the end facility, or if the OT network supports a critical production process, FortiCare Elite matches that requirement. Organizations that have moved beyond FortiCare Essential (next-business-day response) but find the four-hour Premium SLA insufficient for a specific critical site also upgrade to Elite on a per-device basis.
DataCenter360.ca delivers the Fortinet registration key electronically within 0 to 1 business days after purchase. Register at support.fortinet.com using the FortiGateRugged 30D serial number. The Elite entitlement activates from the registration date and covers the unit for the one-year term. No hardware shipment is required.
The FortiGateRugged 30D predates the current-generation FortiGateRugged 50G and 70G series. Fortinet continues to provide FortiCare coverage for legacy appliances still in production. If an upgrade path to newer rugged hardware is part of a future refresh plan, a one-year FortiCare contract keeps the existing unit covered through the transition without over-committing to a longer support term.
DataCenter360.ca holds FortiCare licenses for Fortinet legacy rugged hardware in stock for electronic delivery. If you need to confirm FortiCare compatibility with your specific serial number or FortiOS version before ordering, contact DataCenter360.ca before placing the order.
Yes. Fortinet offers FortiCare contracts for the FortiGateRugged 30D as long as it is within the support lifecycle. FC-10-R030D-284-02-12 is available for purchase and can be registered to an active unit. If you are unsure whether your serial number is still within the support lifecycle, verify at support.fortinet.com or contact Fortinet TAC before ordering.
Multi-year Elite terms are not currently available in the catalog for this model. The one-year FC-10-R030D-284-02-12 is the available term. If a longer FortiCare contract is needed, FortiCare UTP (FC-10-R030D-950-02-12) or FortiCloud options may be available. Contact DataCenter360.ca to confirm current availability.
Yes. FortiCare Elite includes next-business-day advance replacement RMA. If a FortiGateRugged 30D fails under covered conditions, Fortinet ships a replacement unit before the failed unit is returned. Priority RMA (same-business-day) is an eligible add-on under Elite, available as a separate subscription.
No. FortiCare Elite is a hardware support and SLA contract covering phone access, response times, and hardware replacement. FortiGuard subscriptions (IPS, web filtering, antivirus, application control) are separate and handle threat-intelligence database updates. Both can run concurrently on the same device; they serve different functions.
Fortinet allows reinstatement of lapsed FortiCare coverage, though a reinstatement fee may apply depending on how long the device has been out of contract. Contact DataCenter360.ca or Fortinet Support before ordering to confirm reinstatement eligibility and any associated cost before activating a new contract.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-30D |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-R030D-284-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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