Fortinet FortiGateRugged 30D FortiCare Premium-to-Elite Upgrade, 1-Year (FC-10-R030D-204-02-12)

SKU: FC-10-R030D-204-02-12

Original price was: CAD$91.49.Current price is: CAD$85.77.

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FC-10-R030D-204-02-12 upgrades an active FortiCare Premium contract on the FortiGateRugged 30D to the Elite tier for one year. Adds a one-hour critical-issue response SLA, a dedicated Customer Success Manager, and Extended LTS access on top of existing Premium coverage. Requires active FortiCare Premium. Delivered electronically worldwide.
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Product description

For organizations running the FortiGateRugged 30D in an OT or ICS environment with FortiCare Premium already active, FC-10-R030D-204-02-12 provides a one-year path to Elite without purchasing a full replacement contract. In industrial deployments where a four-hour critical response time may not satisfy the site’s operational SLA requirements, this upgrade closes the gap to one hour at a lower incremental cost than a standalone Elite subscription.

What the Upgrade Adds to FortiCare Premium

This is a delta upgrade. FC-10-R030D-204-02-12 requires an active FortiCare Premium contract on the same FortiGateRugged 30D and extends coverage to the Elite tier for the one-year upgrade term:

Support Feature Essential Premium Elite
Critical-issue initial response Next business day 4 hours 1 hour
Phone support coverage 8×5 business hours 24×7 24×7
Hardware replacement Next business day Same or next business day Same or next business day
Priority RMA eligibility
Firmware access & support portal
Extended LTS & Elite monitoring portal

Note: Extended LTS and the Elite monitoring portal are FortiGate-platform features not applicable to FortiGateRugged appliances. All other Elite entitlements shown above apply fully. The 24×7 phone access and hardware replacement already provided by Premium remain in effect; this upgrade adds the one-hour SLA, dedicated CSM, and Priority RMA eligibility on top.

Who This Upgrade Is For

Operators of the FortiGateRugged 30D in substations, utility networks, or manufacturing environments sometimes face contractual or internal SLA requirements mandating faster-than-four-hour response for a specific critical perimeter device. This upgrade is the direct solution for that scenario when Premium is already in place. It is also used by organizations that want to evaluate whether Elite-level response justifies the additional investment before committing at the next renewal cycle.

Activation

After ordering at DataCenter360.ca, the registration key is delivered electronically within 0 to 1 business days. Register it at support.fortinet.com on the FortiGateRugged 30D serial number that already carries an active Premium contract. Fortinet verifies Premium entitlement before applying the Elite upgrade. The one-year upgrade term begins on the activation date.

Upgrade vs. Full Elite Contract

If the FortiGateRugged 30D does not have an active FortiCare Premium, consider FC-10-R030D-284-02-12 (standalone FortiCare Elite) rather than this upgrade SKU. The 284 contract provides Elite coverage outright with no Premium prerequisite. The 204 upgrade is only cost-effective if Premium is already paid and active on the device.

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiCare licenses for legacy rugged Fortinet appliances and delivers registration keys electronically, typically within the same business day. If you need to confirm whether your FortiGateRugged 30D serial number is eligible for the 204 upgrade, DataCenter360.ca can assist before you order.

What does “Require FortiCare Premium” mean in the product name?

FC-10-R030D-204-02-12 is a delta upgrade, not a standalone contract. It adds Elite-tier entitlements on top of a FortiCare Premium subscription that must already be active on the FortiGateRugged 30D. Without an active Premium contract on the same unit, Fortinet will not activate this upgrade key. Check the device’s support status at support.fortinet.com before ordering.

Can I renew or extend the Elite upgrade after the one-year term?

You can renew with another FC-10-R030D-204-02-12 for a second one-year term, provided FortiCare Premium remains active on the device. If no multi-year upgrade SKU is available for the FortiGateRugged 30D, annual renewals are the current option. Alternatively, at Premium renewal you can purchase FC-10-R030D-284-02-12 (standalone Elite) in place of Premium plus this upgrade.

Does the upgrade affect the underlying Premium contract’s term?

No. The Premium contract continues independently. FC-10-R030D-204-02-12 adds the Elite delta entitlements for its own one-year upgrade period without modifying the Premium contract term, renewal date, or entitlements.

What happens when the upgrade term expires but Premium is still active?

When the one-year upgrade term expires, the device reverts to FortiCare Premium coverage for the remainder of the Premium contract period. To maintain Elite coverage continuously, renew FC-10-R030D-204-02-12 before the upgrade term expires.

Is this product available for other FortiGateRugged models?

The 204 (Premium-to-Elite upgrade) SKU exists for multiple Fortinet models and is model-specific. FC-10-R030D-204-02-12 applies only to the FortiGateRugged 30D. For the FortiGateRugged 35D, the equivalent SKU is FC-10-R035D-204-02-12. Look up your specific model when ordering to ensure the correct registration key.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-30D

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-R030D-204-02-12

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