Fortinet FortiGate Rugged 35D Managed FortiGate Service (NOC), 1-Year (FC-10-R035D-660-02-12)

A sealed rugged firewall often lands at the kind of site that has no IT staff at all: an unmanned substation, a remote well pad, a sealed outdoor enclosure on a pole. The hardware copes with the conditions, but the steady trickle of changes the device needs still has to come from somewhere. The FortiGate Rugged 35D 1-Year Managed FortiGate Service (FC-10-R035D-660-02-12) assigns that work to Fortinet’s network operations center, with engineers handling device setup and managing network and policy changes around the clock. It is a managed service delivered as a subscription, with no hardware and electronic delivery worldwide.

What this service covers

The Managed FortiGate Service puts Fortinet’s NOC to work on your rugged 35D so your own team does not have to operate it:

• Device setup and onboarding: NOC engineers bring the firewall into a managed state, establish a baseline configuration, and confirm it reports correctly from its remote location.
• Network change management: routing, interfaces, VPN, and connectivity changes are carried out by Fortinet staff through a controlled request process instead of ad hoc edits from the field.
• Policy change management: firewall rules and security policy are adjusted on your behalf, with each change documented so there is a clear record of what changed and when.
• 24×7 availability: the service is staffed around the clock, which matters when a fault at an unmanned OT site cannot wait for the next business day.

Who needs it

This suits an operator that owns a rugged 35D but has no network engineer to keep it tuned: a small utility, a remote industrial site, or a branch of a larger organization where dispatching someone is slow and costly. It also fits a stretched internal team that would rather have Fortinet experts own the routine config and policy work so in-house effort goes to higher-value projects.

Activation and delivery

The entitlement is issued electronically and registered to a specific FortiGate Rugged 35D by serial number. Onboarding with the NOC begins once the service is provisioned, and the one-year coverage window runs from activation. Nothing ships, and the firewall must be in service so the NOC can reach and manage it.

Operations, not a security subscription

The Managed FortiGate Service covers how the 35D is run and changed, not the FortiGuard threat intelligence that blocks attacks. Intrusion prevention, antivirus, and web filtering live in the UTP or Enterprise subscription bundles, and most managed sites run one of those alongside this service so the NOC has full protection to operate. Because the 35D is a legacy D-series unit, a managed engagement is also a good time to plan a refresh to a current rugged FortiGate; the managed service applies to newer models when you move.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, and we provision this managed service electronically for customers in any country. If you want to know exactly what the NOC will and will not touch on your 35D, ask us before you buy and we will walk through the scope so expectations are clear from day one.