Original price was: CAD$1,115.48.CAD$899.59Current price is: CAD$899.59.
United States (US) Authorized DistributorWhether the FortiGateRugged 60F-3G4G is new to service or approaching a support renewal, the FC-10-F60FI-247-02-12 provides one year of FortiCare Premium coverage starting from activation. It is the right choice for organizations evaluating their support approach before committing to a longer term, or for sites that align annual renewals with a fiscal-year procurement cycle.
This subscription activates the Premium tier of FortiCare for the FortiGateRugged 60F-3G4G. The table below shows how Premium compares to Essential and Elite across the key support dimensions.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response (Sev 1) | Next business day | 1 hour | 15 minutes |
| Telephone / TAC support | Business hours | ✓ 24×7 | ✓ 24×7 Priority |
| Advance hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligible | ✓ | ✓ | ✓ Included |
| Firmware, tools & FortiCare portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The practical difference from Essential is the 1-hour severity-1 response SLA and 24×7 TAC availability. Instead of waiting until the next business day when a critical event fires at 2 a.m. at a remote OT site, a Fortinet engineer engages within one hour. Advance hardware replacement means the replacement ships before you return the failed unit.
This 1-year SKU suits deployments in a transition or evaluation phase: a new site where the long-term hardware plan is still being confirmed, a device being added to an existing contract portfolio where annual co-term alignment makes sense, or a unit running on an expired support contract that needs immediate coverage restored. Sites with confirmed long-term deployments typically find better value in the 3-year or 5-year terms due to the lower per-year cost.
DataCenter360.ca delivers the license key by email after purchase, within one business day. Register the key to the appliance serial number through the Fortinet Support portal and coverage activates immediately. No shipping is involved. If you are renewing an expiring contract, the new term can be queued to start at the end of the current coverage period through the Fortinet portal co-term tool.
FortiCare Premium provides support services only: TAC access, firmware updates, and hardware replacement. It does not include FortiGuard security subscriptions such as IPS, antivirus, web filtering, or application control. Those require separate service SKUs or a bundle subscription. If you need both hardware support and active threat intelligence covered together, the UTP (950-02-12) and Enterprise (809-02-12) bundle SKUs for the FGR-60F-3G4G combine FortiCare Premium with FortiGuard services under one annual subscription.
DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare subscriptions for Canadian and international customers. License keys are processed quickly and delivered electronically. If you are managing support renewals across multiple rugged appliances, we can help confirm expiration dates and structure orders to keep everything co-terminated.
Yes. Fortinet allows early renewal, and the new term will typically queue to begin at the expiration of the existing coverage period. This prevents a gap in support and locks in the current pricing before a potential price adjustment.
Advance hardware replacement means Fortinet ships a replacement unit before you return the failed device. For remote OT or industrial sites, this significantly reduces downtime compared to a standard return-and-replace process. Shipping timelines depend on your location and the local Fortinet depot stock.
Yes. Multi-year terms carry a lower effective annual cost. The 3-year (FC-10-F60FI-247-02-36) and 5-year (FC-10-F60FI-247-02-60) options are listed on the same model family pages if a longer commitment fits the deployment plan.
No. FortiCare Premium covers support and firmware only. FortiGuard IPS, antivirus, web filtering, and application control are managed separately. For combined coverage, look at the UTP or Enterprise bundle SKUs for the FortiGateRugged 60F-3G4G.
Yes. FortiCare license keys are delivered electronically and are valid in any country. DataCenter360.ca ships activation keys by email to customers worldwide with no region restriction.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-60F-3G4G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F60FI-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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