Original price was: CAD$3,346.45.CAD$2,670.04Current price is: CAD$2,670.04.
United States (US) Authorized DistributorThree-year FortiCare Premium is the most common support term for FortiGateRugged 60F-3G4G deployments in utility and industrial environments: long enough to cover a full project cycle, short enough to give you a natural checkpoint before the next hardware review. The FC-10-F60FI-247-02-36 covers the appliance with Fortinet Premium support for that entire window.
This subscription activates the Premium tier of FortiCare support. Compare all three tiers below to see exactly what each level delivers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response (Sev 1) | Next business day | 1 hour | 15 minutes |
| Telephone / TAC support | Business hours | ✓ 24×7 | ✓ 24×7 Priority |
| Advance hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligible | ✓ | ✓ | ✓ Included |
| Firmware, tools & FortiCare portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Premium brings 24×7 phone and online TAC access, a one-hour response SLA for severity-1 events, and advance hardware replacement. That last feature matters in field deployments: Fortinet ships the replacement before you return the failed unit, cutting recovery time substantially compared to return-first RMA.
The FGR-60F-3G4G is purpose-built for environments where standard commercial equipment is not rated for the operating conditions: DIN-rail mounting, IEC 61850-3 and IEEE 1613 certification for electrical substations, and an operating range from -40 to 75 degrees Celsius. Organizations deploying this appliance typically commit to a three-to-five year operational window. A 3-year term here covers the midpoint of that cycle and gives you the option to evaluate hardware refresh or upgrade at renewal.
The 3-year term also saves compared to three separate 1-year renewals, and avoids the administration overhead of tracking annual expiration dates across multiple remote sites.
After purchase, DataCenter360.ca emails the FortiCare license key within one business day. Register it against the appliance serial number in the Fortinet Support portal, and the three-year coverage period starts immediately. No physical goods are involved. If the hardware is pre-staged before site deployment, activation can be deferred until the unit goes live.
This subscription covers support and hardware continuity. It does not enable FortiGuard security subscriptions such as IPS, antivirus, web filtering, or application control. If the FGR-60F-3G4G is also running FortiGuard services, those are tracked under separate SKUs. Sites that want both support coverage and active threat intelligence under one contract should look at the UTP (950) and Enterprise (809) bundle SKUs for the FortiGateRugged 60F-3G4G, which include FortiCare Premium as part of the bundle.
DataCenter360.ca is a Fortinet Select Partner with authorization to sell and register FortiCare subscriptions across Canada and internationally. Licenses are delivered by email with no shipping delay. For multi-site industrial deployments where several FGR-60F-3G4G units need co-term support alignment, contact us before ordering and we will help structure the terms correctly.
Yes. FortiCare subscriptions are registered to the unit serial number and can be applied to hardware that is already deployed. The 3-year term starts from the date of activation in the Fortinet Support portal, not from purchase.
For a severity-1 incident (system down or a critical security event with no workaround), a Fortinet TAC engineer contacts you within one hour, any time of day or night. This is the key distinction between Premium and Essential, which offers only next-business-day response for the same severity level.
Advance hardware replacement covers the full FGR-60F-3G4G appliance as a unit. If Fortinet determines hardware replacement is needed under the support case, a full replacement unit ships. Coverage for modem-related faults is subject to Fortinet case evaluation.
No. FortiCare Premium is a support contract covering TAC access, firmware updates, and hardware replacement. FortiGuard threat intelligence services (IPS, AV, URL and DNS filtering, and others) are separate subscriptions. Bundles that include both are available as UTP (950) and Enterprise (809) SKUs for this model.
Yes. FortiCare license keys are delivered electronically and are not region-locked. DataCenter360.ca fulfills orders worldwide, delivering the activation key by email regardless of the customer location.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-60F-3G4G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F60FI-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
